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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-116508 · Issue 170253

Large flow handling improved for IE8

Resolved in Pega Version 7.1.7

When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.

SR-116818 · Issue 167121

Corrected swim lane routing with shapes

Resolved in Pega Version 7.1.7

While using swim lanes, adding shapes into the flow caused unexpected and random behavior of the process modeler including failure to return control to the user after saving. This error was related to routing handling when swim lanes are present, and has been corrected.

SR-117228 · Issue 168249

Resolved issues with Flow shapes distributed across Swim Lanes

Resolved in Pega Version 7.1.7

Pool size is maintained as both pixels and inches, but auto conversion was failing if the pool dimension was very large. This created an error where saving a flow rule could cause the pool to drastically shrink (for example, 20 inches becoming 20 pixels). In order to maintain the proper dimensions, a check has been added for pool and swimlane to ensure the proper inch/pixel conversions.

SR-D42451 · Issue 518067

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.2.6

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

SR-D45608 · Issue 519901

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.2.6

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

SR-D54218 · Issue 518600

Deadlock in static Initialization of IntList resolved

Resolved in Pega Version 8.2.6

JVM Deadlock was seen related to the static Initialization of a subclass field in class com.pega.decision.strategy.ssa.runtime.collections.api.IntList . Thread dumps showed threads in RUNNABLE State that were parked to wait for class initialization, and this was traced to a missed sonar alert which failed in multi-threading. To resolve this, the system handling has been updated to prevent potential deadlock.

SR-D57822 · Issue 524199

Internal Cassandra memory leak fixed

Resolved in Pega Version 8.2.6

A memory leak was found on internal Cassandra that caused temporary log files to fill up the heap. This has been resolved by updating the system to ignore non-log files and properly increment the index.

SR-D60268 · Issue 521461

Performance and thread-handling improvements for SSA

Resolved in Pega Version 8.2.6

The SecureRandom class was used internally by SSAExecutionContext indirectly via UUID generation. Because this exhibited performance issues on some Linux environments, UUID has been replaced with static AtomicLong. In addition, a memory leak was observed when the strategy (SSA) execution resulted in an exception, and the strategy template has been modified to gracefully shutdown the VM under all circumstances. Thread-safety measures have also been tuned to be more fine-grained to reduce the potential thread contention that was seen while borrowing the SSAInterpreter object from SSAInterpreterPool.

SR-D66397 · Issue 530332

ADM out-of-sync corrected for multi-datacenter Cassandra cluster

Resolved in Pega Version 8.2.6

After setting up the multi-datacenter configuration for a Cassandra cluster that consisted of six nodes in datacenter 1 and three nodes in datacenter 2, failover testing revealed a mismatch in the number of ADM models stored in each datacenter. The mismatch was observed mostly in the number of records present in the "adm_scoringmodel" and "adm_response_commit_log_date_tiered" tables. When Cassandra nodes are down, the other nodes in the cluster will store hints (records to be written) for the down nodes. When these nodes come back online the hints are replayed to those nodes and the data is written. Hints are written for 3 hours, so if a node come back up within 3 hours data is recovered and repairs are not required. The gc_grace_seconds for the above tables that were getting out of sync across the two datacenters was set to zero seconds. The "gc_grace_seconds" attribute is not just used as the time for removal of tombstones, it's also used to set the TTL for records written to the system.hints table. That meant that when the hints were written for the ADM tables for the nodes that were down, they were immediately expired since it was set to 0 and not played back when the terminated nodes restarted and joined the cluster. This has been resolved with this fix for all customers new to this release. Existing customers already on v7.3 or higher will need to complete the local change detailed below:Connect to the Cassandra cluster using cqlsh in the Pega Cassandra distribution and then run ALTER TABLE adm_commitlog.adm_response_commit_log_date_tiered WITH gc_grace_seconds = 86400; to change the relevant setting from zero to the equivalent of one day - the same length of time that the data in the table lives for. This will mean that any hints written can still be used to replay data to another node while the data itself is alive. It does also mean, however, that, given a constant load, a day's worth of expired ADM event data in the table will always be present on the disk, as the tombstones can now not be cleaned up for a day.

SR-D67592 · Issue 528515

Updated handling for saving circumstanced rule by delegated user

Resolved in Pega Version 8.2.6

If a user logged off without checking in the delegation rule, the "Save" and "Check-in" buttons were missing and it was not possible to modify the rule. This was traced to earlier work done to find a true match when editing delegated circumstanced versions of a Decision Table: the parameter match method being used handled empty strings as nulls and failed to match the correct instance in this use case. To resolve this, pzGetResolvedCircumstancedRule has been updated to use the getString() method instead of getStringIfPresent() so that all the empty string values will be seen as empty and not null.

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