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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-116508 · Issue 170253

Large flow handling improved for IE8

Resolved in Pega Version 7.1.7

When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.

SR-116818 · Issue 167121

Corrected swim lane routing with shapes

Resolved in Pega Version 7.1.7

While using swim lanes, adding shapes into the flow caused unexpected and random behavior of the process modeler including failure to return control to the user after saving. This error was related to routing handling when swim lanes are present, and has been corrected.

SR-117228 · Issue 168249

Resolved issues with Flow shapes distributed across Swim Lanes

Resolved in Pega Version 7.1.7

Pool size is maintained as both pixels and inches, but auto conversion was failing if the pool dimension was very large. This created an error where saving a flow rule could cause the pool to drastically shrink (for example, 20 inches becoming 20 pixels). In order to maintain the proper dimensions, a check has been added for pool and swimlane to ensure the proper inch/pixel conversions.

INC-138501 · Issue 592286

Added VBD support for CSRF token setting

Resolved in Pega Version 8.4.4

Attempting to open any VBD reports in the marketing portal for a simulation test caused the user to be logged out. Investigation showed that this happened when CSRF token check was enabled in System > Settings > Cross-Site Request Forgery, and was caused by the planner not passing the CSRF tokens in its Ajax calls. To resolve this, handling for the CSRF tokens has been added to the necessary Ajax calls.

INC-139574 · Issue 606143

Exception handling added for dataflow rule assembly

Resolved in Pega Version 8.4.4

A Blue Screen error was coming up in the Customer Service Web Chat Application after an agent accepted the incoming chat request and sent messages in the chatbox in the Interaction portal. This has been resolved by adding handling for exceptions that occur when inlining templates during dataflow rule assembly, when inlining templates, we weren't handling exceptions properly.

INC-140821 · Issue 600750

Resolved Intermittent Access Group Issue for GetBundleEventDecisionDetails

Resolved in Pega Version 8.4.4

When using a REST service that calls the GetBundleEventDecisionDetails activity and dataflow to send the treatment in multiple channels, intermittent access issue related errors appeared while running the activity in logs for multiple customers. This was traced to a missed use case for authentication, and has been resolved.

INC-142084 · Issue 599877

Support added for expression in strategy scorecards

Resolved in Pega Version 8.4.4

When invoking REST against a dataflow that had a strategy containing a scorecard that used an expression and the "Include model explanations option" was enabled in the Strategy configuration, the system failed with the error "PropertyValueInvalid .pxMaxScore Cannot cast the value (unknown) to double". This was traced to the Scorecard explanations failing during serialization when an expression was used, and has been corrected.

INC-143121 · Issue 610734

Timeout for loading predictors made configurable

Resolved in Pega Version 8.4.4

When using an extremely large number of predictors, the Report definition pzADMPredictorsFilter was suffering timeouts due to the time for loading predictors from the database exceeding the time threshold allowed. This has been resolved by marking the rule as editable to allow custom setting of the threshold according to need.

INC-143441 · Issue 608898

Strategy Simulation Runs made more resilient

Resolved in Pega Version 8.4.4

Intermittently, a decision funnel simulation would fail with particular strategy logic or a particular StrategyTracker would not contain the results for all components so the system would not be able to calculate input SRs. Handling has now been added to make the simulations more resilient so they will not fail with a null pointer error due to incomplete strategy inputs.

INC-144864 · Issue 599147

Unneeded AUC error percentage calculation removed for better system performance

Resolved in Pega Version 8.4.4

When generating snapshots of the ADM models, an inefficiency in the metric calculation for the AUC error percentage caused an excessive amount of memory to be allocated which could cause slowdown or require a system reboot. This has been resolved by removing the problematic AUC error percentage calculation as it is not used in the UI.

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