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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-131961 · Issue 571701

Mobile app correctly determines online status after sleep

Resolved in Pega Version 8.4.3

After not using the mobile device for some hours, the app was not recognizing that the device had become online again and continued to show the red 'offline' bar. Restoring network connectivity required logging off and relogging into the network. This was traced to a bug in Android webview which causes window.navigator.onLine to return as false after wakeup despite the connection being present. To resolve this, version 8.5.103 of PIMC (Pega Infinity Mobile Client) contains new native mechanisms which are exposed to the webview as plugins and that work completely independent of webview.

INC-131991 · Issue 583039

Logic updated for deepMergeObj API

Resolved in Pega Version 8.4.3

Issues with the embedded page values being removed when navigating from a flow action and inconsistent localization of labels and captions in a mobile app were traced to the deepMergeObj API; the logic for the API has been revised to ensure the pxObjClass property is not removed from embedded pages during the doSave function.

INC-133301 · Issue 580678

Resolved authorization request errors on mobile

Resolved in Pega Version 8.4.3

After upgrading and rebuilding the APK with the HC Client Version – 7.41.8-SNAPSHOT, numerous "PYREDIRECTAUTHORIZATIONREQUEST" alerts during mobile interactions caused system performance issues. This was traced to a change in the handling for OAuth2 tokens and related to missing pyClientID column in the database table which forced the system to read all records from the table, and has been resolved.

INC-134497 · Issue 578361

Corrected mobile data transform format handling

Resolved in Pega Version 8.4.3

An intermittent issue was seen in the mobile app where data was not propagated properly because a Data Transform failed. The error "Failed to run data transform fs_work_task_plannedtask_settaskdetailsfromparent TypeError: sourceProperty.getValue is not a function" was generated. This was traced to a difference in the generated data transform format where a success scenario considered “Problem” as a page, whereas a failure case considered the “Problem” as a property and the getValue() operation failed. This has been resolved.

INC-134618 · Issue 582774

Corrected logic for deep pagelists on mobile

Resolved in Pega Version 8.4.3

After completing a workorder in the mobile app, the synchronization failed intermittently with the error "fail: pyWorkPage - Validation failed: Errors Detected. Finish Assignment action failed as pyWorkPage has messages: Validation failed: Errors Detected. ... The page contains an undefined property: .pxUniqueElementID". This was traced to incorrect logic for handling deep pagelists, and has been resolved.

INC-135159 · Issue 580674

Logic updated for deepMergeObj API

Resolved in Pega Version 8.4.3

Issues with the embedded page values being removed when navigating from a flow action and inconsistent localization of labels and captions in a mobile app were traced to the deepMergeObj API; the logic for the API has been revised to ensure the pxObjClass property is not removed from embedded pages during the doSave function.

INC-138954 · Issue 591837

PEGA0042 alerts resolved for unneeded mobile app authorization

Resolved in Pega Version 8.4.3

Many PEGA0042 alerts were seen related to the pegadata.pr_data_admin table and the processing for the pzGetMobileAppConfiguration activity. Analysis showed that some code for generating the OAuth2 client secret is not needed in PRPC 8.2/HC7 7.41.x because authorization_code type is used by default. To resolve these errors, all code responsible for regenerating client secret has been removed from the pzGetMobileAppConfiguration HTML rule.

INC-131592 · Issue 583436

Jsoniter parser upgraded

Resolved in Pega Version 8.4.3

After upgrade, the pxTextinput property Prompt List was being converted into decimal upon clicking finish assignment. This was traced to the jsoniter parser, and has been resolved by upgrading the parser in the jsoniter library.

INC-135720 · Issue 594792

Case link shows in Social messages for the old cases

Resolved in Pega Version 8.4.3

After upgrade from v7, the case link was not visible for the cases that were created in the old platform version. In Pega 7.1.7, metadata was stored in .pyPrivacyContextor while the later versions are using .pxContextType for Case type to show the related data. To resolve this, new properties have been implemented to hold the Case ID link.

INC-136768 · Issue 588449

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.4.3

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

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