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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-131592 · Issue 583438

Jsoniter parser upgraded

Resolved in Pega Version 8.5.2

After upgrade, the pxTextinput property Prompt List was being converted into decimal upon clicking finish assignment. This was traced to the jsoniter parser, and has been resolved by upgrading the parser in the jsoniter library.

INC-134497 · Issue 578360

Corrected mobile data transform format handling

Resolved in Pega Version 8.5.2

An intermittent issue was seen in the mobile app where data was not propagated properly because a Data Transform failed. The error "Failed to run data transform fs_work_task_plannedtask_settaskdetailsfromparent TypeError: sourceProperty.getValue is not a function" was generated. This was traced to a difference in the generated data transform format where a success scenario considered “Problem” as a page, whereas a failure case considered the “Problem” as a property and the getValue() operation failed. This has been resolved.

INC-135015 · Issue 591981

Handling added for overriding questions rules

Resolved in Pega Version 8.5.2

After overriding questions rules and then upgrading/validating Question Groups, questions were not shown. It was necessary to manually edit, save, and refresh for the questions to appear, affecting mainly Rule-PegaQ-QuestionGroup rules. This was traced to missing handling for this usecase. The commit was added in Revalidate and Save, which was committing different data because the upgraded data was not copied back to step page being used. Due to this, the commit in BulkValidateSave was overriding the changes done in the pzUpgradeSurveyInstance activity, and the survey upgrade was failing. To support this use, Page-Copy has been added to pzUpgradeSurveyInstance after the pzSaveSurveyInstance call step to copy the updated data to the step page which will later be committed by BulkValidateSave during revalidate and save.

INC-135720 · Issue 594791

Case link shows in Social messages for the old cases

Resolved in Pega Version 8.5.2

After upgrade from v7, the case link was not visible for the cases that were created in the old platform version. In Pega 7.1.7, metadata was stored in .pyPrivacyContextor while the later versions are using .pxContextType for Case type to show the related data. To resolve this, new properties have been implemented to hold the Case ID link

INC-136091 · Issue 598906

Activity updated for Mobile attachment access

Resolved in Pega Version 8.5.2

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-136202 · Issue 603903

Needed offline mobile resource added for upgraded channels

Resolved in Pega Version 8.5.2

The error "Mobile login issue - "Resource missing. See client logs" appeared after upgrading the platform and updating the mobile channel interface. A logout button appeared, and clicking it generated a popup with "Cancel" and "Log off" buttons. Clicking Cancel returned the user to the default UI in the mobile screen. This was traced to py-avatar.css not being present, which is a resource needed for the offline application with the current platform, and this has now been added.

INC-136410 · Issue 591891

Check for mobile added

Resolved in Pega Version 8.5.2

While performing external assignment in the Designer Studio, the console error "Uncaught TypeError: Cannot read property 'isMultiWebViewOfflinePegaMobileClient' of undefined" was generated. Investigation showed that this was caused by the pega_desktop_api checking pega.mobile.isMultiWebViewOfflinePegaMobileClient, which was undefined while not working on mobile. To resolve this, a check for mobile has been added.

INC-136768 · Issue 588450

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.5.2

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

INC-139678 · Issue 589049

Cancel button added to reset stuck mobile downloads

Resolved in Pega Version 8.5.2

Occasionally a mobile download would become stuck from an undetermined reason and cause the UI to freeze without a means to reset or cancel. To assist in recovery, a "Cancel" button will now be visible during the downloading process for a mobile app in mobile channel.

INC-140725 · Issue 597474

Custom question parameters visible in survey

Resolved in Pega Version 8.5.2

When opening an individual question in the custom question section of a survey, the parameters passed were visible in the Answer tab but not when clicking on the getParams link in the right-side panel. This has been resolved by updating the pzSetRuleAndPropValuesForQuestion activity to copy section params from the question rule and call GetSectionParamsToPrompt to get latest parameters data.

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