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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A92403 · Issue 264239

CustomApp login fixed for Sales Automation Portal

Resolved in Pega Version 7.2.2

When logging in for the first time using a custom app via the Sales Automation Portal, the progress bar would flow to the end but the portal would not open and errors were logged on the console. This was traced to a logic error in the HCLoadManager getOfflineStorageCount API call, and has been fixed.

SR-A103018 · Issue 271159

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-A99155 · Issue 253246

Mobile dirty page handling corrected

Resolved in Pega Version 7.2.2

When the "X" (Close) icon was clicked in the Mobile Create Opportunity/Lead/Contact form and then the cancel button in the prompt popup was clicked, the same page returned and the app went into infinite loading mode. This was caused by a missed use case; when the document is found to be dirty and user decides to stay on the page, the code just returned. This has been fixed.

SR-A76763 · Issue 251569

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return if dirty to resolve this.

SR- · Issue 270969

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-A102729 · Issue 272707

Mobile modal display timing corrected

Resolved in Pega Version 7.3

When the full screen for mobile device option was used while launching a local action, the template buttons (Submit and Cancel) appeared to be missing until the screen adjusted during a focus shift to an editable field. This was an issue with asynchronous display timing in the modal dialog template using dynamic layouts with client side visible whens, and has been fixed.

SR-B10667 · Issue 283291

IOS HC app login updated to better handle sync conflicts

Resolved in Pega Version 7.3

Intermittent HC iOS login failures or app crashes were accompanied by the error 'Client Store synchronization failed.' To resolve this, web-login has been updated to handle cases where login failure occurs while a sync is in progress.

SR-B12207 · Issue 285722

Corrected Org text field handling for templated mobile sections

Resolved in Pega Version 7.3

Given a section pyWorkSummary_Mobile with a text input field called Organization, the organization name was shown correctly in the Declare_crmOrg page but on the UI it was displaying 'Org Not Found'. This was caused by recent section template changes that caused the object to be rendered on the wrong thread, and has been fixed.

SR-B13431 · Issue 283632

Mobile App description localized in PegaExpress

Resolved in Pega Version 7.3

The descriptions for Pega API and Pega Mobile SDK were not being localized in Pega Express due to limitations in the accepted characters. This has been fixed.

SR-B13431 · Issue 283681

Mobile App description localized in PegaExpress

Resolved in Pega Version 7.3

The descriptions for Pega API and Pega Mobile SDK were not being localized in Pega Express due to limitations in the accepted characters. This has been fixed.

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