Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A92403 · Issue 264239

CustomApp login fixed for Sales Automation Portal

Resolved in Pega Version 7.2.2

When logging in for the first time using a custom app via the Sales Automation Portal, the progress bar would flow to the end but the portal would not open and errors were logged on the console. This was traced to a logic error in the HCLoadManager getOfflineStorageCount API call, and has been fixed.

SR-A103018 · Issue 271159

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-A99155 · Issue 253246

Mobile dirty page handling corrected

Resolved in Pega Version 7.2.2

When the "X" (Close) icon was clicked in the Mobile Create Opportunity/Lead/Contact form and then the cancel button in the prompt popup was clicked, the same page returned and the app went into infinite loading mode. This was caused by a missed use case; when the document is found to be dirty and user decides to stay on the page, the code just returned. This has been fixed.

SR-A76763 · Issue 251569

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return if dirty to resolve this.

SR- · Issue 270969

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

INC-101011 · Issue 556725

Pulse mentions correctly tagged in Google Chrome

Resolved in Pega Version 8.4.2

Pulse mentions of spaces or users were not getting tagged correctly. This issue was due to recent changes in the way touch events are handled in Google Chrome: the latest upgrade removed the ontouchstart property in the window, causing the isTouchable capability identification method to fail. As part of the work done to resolve this, it was discovered that the initAutocomplete function in the pzJquerymentionsInput .js was failing to delegate the mousedown event. This has been corrected by delegating touchstart and mousedown while initializing if screen isTouchable.

INC-119803 · Issue 561686

Placeholder text added for question dropdown sourced by a datapage

Resolved in Pega Version 8.4.2

In a flow action with question pages where each question page was configured with a set of question rules, one question which displayed a country list in a dropdown sourced from a datapage always displayed the first value by default in the dropdown instead of place holder text (like Select..). In addition, the default selection value of the dropdown was not saving to the clipboard on submission of the flow action, causing it to appear in the UI like the first value had been selected even though nothing was saved on the clipboard. These issues have been resolved by adding place holder text in pzSetQuestionStreamSimpleDynamicSelect for a dropdown with a datapage source

INC-120326 · Issue 564438

Landing page refresh modified to avoid frequent reloads

Resolved in Pega Version 8.4.2

Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.

INC-126114 · Issue 562178

Spaces member count method updated

Resolved in Pega Version 8.4.2

When a space contained more than 50 members, it always displayed the count as 50 even though the Spaces section showed the correct count. This was due to a pagination setting that had a maximum of 50 records set, and has been resolved by using the GroupMemberCount DP instead of AllMembers to retrieve an accurate count.

INC-130727 · Issue 574268

Resolved mobile app java.lang.OutOfMemoryError

Resolved in Pega Version 8.4.2

After working with the mobile app for a period, logging in failed and the app crashed with java.lang.OutOfMemoryError exceptions. This was traced to each sync adding a new version of allow-list datapages to the client store which were not cleared, and has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us