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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A92403 · Issue 264239

CustomApp login fixed for Sales Automation Portal

Resolved in Pega Version 7.2.2

When logging in for the first time using a custom app via the Sales Automation Portal, the progress bar would flow to the end but the portal would not open and errors were logged on the console. This was traced to a logic error in the HCLoadManager getOfflineStorageCount API call, and has been fixed.

SR-A103018 · Issue 271159

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

SR-A99155 · Issue 253246

Mobile dirty page handling corrected

Resolved in Pega Version 7.2.2

When the "X" (Close) icon was clicked in the Mobile Create Opportunity/Lead/Contact form and then the cancel button in the prompt popup was clicked, the same page returned and the app went into infinite loading mode. This was caused by a missed use case; when the document is found to be dirty and user decides to stay on the page, the code just returned. This has been fixed.

SR-A76763 · Issue 251569

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return if dirty to resolve this.

SR- · Issue 270969

Mobile Client Cache populated with pyWorkPage info

Resolved in Pega Version 7.2.2

While creating a PegaSurvey question using the simple question rule form, the product was not saving the selected response option to the "Map answer to property" property on the Answers tab of the simple question rule form. It was working online, but on a mobile device (both online and offline) it was failing to save that property to the Client Cache. This was an error with the properties of pyWorkPage defined in pyDefault with empty values not getting packaged, and the API has been updated to correct this.

INC-143036 · Issue 599190

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.5.3

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-148392 · Issue 610670

File type handling added for cloud downloads on mobile app

Resolved in Pega Version 8.5.3

When using the Pega cloud storage repository (Application -> Integration -> Content Storage) with the mobile app, it was possible to upload attachments but re-downloading the attachments failed. Investigation showed that this was due to the content-type appearing as application/* so the file type was not able to be identified. This was a missed use-case for returnFileForDownload(), and has been resolved.

INC-150578 · Issue 607477

RTE control handling updated for survey display text

Resolved in Pega Version 8.5.3

After upgrade, Display text in the survey was missing for the question rules which used Rich Text Editor control. This has been resolved by updating the system to copy DisplayText and QuestionText into DisplayTextWrapper.

INC-150762 · Issue 609548

Support added for Android mobile app with _ in AppId

Resolved in Pega Version 8.5.3

Login on Android devices was not working for a non-offline mobile app built with with Pega and PIMC 8.5.204. This was traced to the use of an underscore in the AppID. PIMC launches authentication in a custom tab which is fully isolated from the mobile application; after providing valid credentials, the mobile client gets notified by meta-tag "refresh", which contains a redirect uri with authentication code & state. According to RFC 3986 the scheme should not contain underscore "_" character, so the Google Chrome custom tab was not respecting redirect uris with an underscore. To resolve this, underscore will be allowed in Certificates > Add certificate set, but the system will replace all underscores with hyphens during handling.

INC-151446 · Issue 614448

HTML tags removed for Survey Question tooltips

Resolved in Pega Version 8.5.3

After upgrade from v7.1 to v8.4, question rules with rich text along with styles and answer mode as dropdown were not loading in the survey UI and the error " Exception Occurred in Rule-HTML-Section for question QuestionName" was generated. This was traced to the use of HTML tags in the "pytooltip" property. To resolve this, HTML tags will be removed using a regex and the property will be correctly handled from there.

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