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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-151998 · Issue 616320

Handling added for comma value in FusionCharts XML

Resolved in Pega Version 8.5.3

After creating a Summary Report through the report browser and adding that report to the Dashboard, clicking on the report to drill down generated the error "Can't open the rule with the specified keys". Investigation showed that if a category or series in a Report Definition chart contained a comma, the drilldown would not work because of an incorrect pyclassname being passed. This was traced to the use of XML to configure the chart: the FusionCharts third-party library parses the link XML incorrectly and splits JS arguments at any comma. This was a missed use case for having a comma in the name, and has been resolved by adding encoding for the comma value in pzMultiSeriesData FusionCharts XML rule. Then this will be decoded in the drilldown JS APIs pzPega_chart_legacydrilldown and pega_report_summary.

INC-153133 · Issue 612728

Updated encryption and decryption handling for non-auto control

Resolved in Pega Version 8.5.3

After encrypting the pyMessage from PegaSocial-Message, the message was displayed in Pulse in the encrypted form. This was caused by a difference in handling between auto and non-auto controls, where the decryption was only handled automatically in the auto controls. To resolve this, explicit encryption and decryption handling has been added to the non-auto control.

INC-153423 · Issue 615667

Timing update for Signature Capture Control

Resolved in Pega Version 8.5.3

A signature could be lost when using the signature capture control if a signature was drawn then the Accept and Submit links were clicked in quick succession. The problem occurred more frequently (although was not limited to) when there were multiple signature capture controls on the screen. This issue was due to transaction mismatch error for few pzAttachSignatureWrapper requests (signature post requests) caused by triggering the next accept request before completing the previous accept request. To resolve this, an update has been made to display busy indicator immediately when the first accept button is clicked.

INC-153805 · Issue 627969

Mobile app language remains consistent after data sync

Resolved in Pega Version 8.5.3

When using a Field Service Mobile App where the locale of all workers was set to nl_NL, the UI was intermittently flipping from NL to EN and and back again. This was traced to the locale of the requestor (field worker) being lost during synchronization of the mobile app data to the server, causing the UI to fall back to the default value of EN. This has been resolved by ensuring the requestor always uses the chosen locale for the operator.

INC-154290 · Issue 613473

Signature capture exception resolved

Resolved in Pega Version 8.5.3

The signature capture control was throwing a JSON parse exception when the value was set and section was refreshed. This was caused by the signature for PIMC passing incorrect data which Preview could not parse, and has been resolved by ensuring the correct data for PIMC local store.

INC-155214 · Issue 617006

GetBinaryFilesRef updated for resolving wildcard

Resolved in Pega Version 8.5.3

After upgrading from 8.2 to 8.4, errors related to "Unable to serve file java.lang.IllegalArgumentException: Illegal characters detected in the path" appeared numerous times during full syncs, either on first time login or after cache clear. This was traced to normalizeRelativePath failing, and was caused by a resource declaration in pzGetBinaryFilesRef that encountered an issue where wilcarded URLs were not automatically resolved while packaging Static resources. This has been resolved.

INC-155752 · Issue 622772

Hidden Question pages and answers will be saved to database

Resolved in Pega Version 8.5.3

After a question page was shown and some values were entered, going back to the question and reverting an option caused the question page to not be visible, but the answer values persisted in the clipboard and were eventually saved into the database. This was a missed use case for Question page smart shapes, and has been resolved by updating the pzSetQuestionPageParams data transform so that whenever a question page is evaluated to either to show/hide, when the question page visibility is set to false and the pyClearAnswerValuesWhenQPHidden 'when' rule is overridden, the corresponding values will be wiped from the clipboard and only the required values will be saved to the database. However, please note this is not supported for branching logic and visibility conditions should be used instead.

INC-156211 · Issue 620193

Verbose comments removed from wrapper

Resolved in Pega Version 8.5.3

Comments with references to external links have been removed from some harness wrappers.

INC-157317 · Issue 620573

Signature Capture supported in RDL

Resolved in Pega Version 8.5.3

An enhancement has been added which supports using Signature Capture on forms in repeating dynamic layouts.

INC-157596 · Issue 624124

Mobile channel upgrade wizard correctly initiated

Resolved in Pega Version 8.5.3

After upgrade, the offline mobile app was not loading the correct portal. This was traced to missing properties needed to launch the upgrade wizard for channels upgrading from a previous release to v8.5, and has been resolved by setting those properties in upgrade activities.

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