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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

SR-123581 · Issue 188015

Scrolling corrected for Safari on mobile devices

Resolved in Pega Version 7.1.8

When using the global search on a tablet or mobile device, the results are displayed in a modal pop up in the browser. However, scrolling was not working when using Safari on a mobile device. To correct this, the Search Panel CSS and js were modified to enable scroll support on mobile devices.

SR-125913 · Issue 192447

Fixed file attachments in Mobile

Resolved in Pega Version 7.1.8

When using the AttachContent Control functionality in mobile, attaching a file popped up a window with the message 'File attached successfully', but no Action Sets associated with file attachments were actually run. Using the same functionality on desktop did not have any issues. This problem was traced to an error in the JavaScript code for the mobile control relating to the access group, and has been corrected.

SR-A76763 · Issue 252485

Ensured Dirty pop up appears for mobile log off

Resolved in Pega Version 7.2.2

While closing a dirty form on a mobile device, the warning popup was not shown while logging off. A check has been added to control_actions so logging out will return 'if dirty' to resolve this.

SR-A89212 · Issue 257059

WKWebview updated

Resolved in Pega Version 7.2.2

A partially successful workaround was inserted into the previous version to fix an issue with Apple's WKWebview where an iframe on a case screen was preventing the native Sidebar from working. However, some JavaScript confirm functions with property type Data continued to generate occasional errors. WKWebview has now been updated to resolve the issues, the workaround has been removed, and all confirm functions should be working as expected.

SR-A89212 · Issue 257378

WKWebview updated

Resolved in Pega Version 7.2.2

A partially successful workaround was inserted into the previous version to fix an issue with Apple's WKWebview where an iframe on a case screen was preventing the native Sidebar from working. However, some JavaScript confirm functions with property type Data continued to generate occasional errors. WKWebview has now been updated to resolve the issues, the workaround has been removed, and all confirm functions should be working as expected.

SR-A90165 · Issue 258244

WKWebview updated

Resolved in Pega Version 7.2.2

A partially successful workaround was inserted into the previous version to fix an issue with Apple's WKWebview where an iframe on a case screen was preventing the native Sidebar from working. However, some JavaScript confirm functions with property type Data continued to generate occasional errors. WKWebview has now been updated to resolve the issues, the workaround has been removed, and all confirm functions should be working as expected.

SR-A80668 · Issue 256820

DateTime Accessibility improved for iOS

Resolved in Pega Version 7.2.2

Accessibility has been improved for the DateTime control in iOS, allowing Input, Calendar image, Show Previous Month, Show Previous Year, Show Next Month, and Show Next Year buttons to be read out correctly.

SR-A93531 · Issue 266554

Corrected mobile login issues after sync

Resolved in Pega Version 7.2.2

After forcing a full sync, users already logged into the app (i.e. packaged data is present in client) observed login issues thereafter while new users did not. This has been corrected by updating the logic in the pzpega_ui_doc_HCLoadManager getOfflineStorageCount API call.

SR-A91327 · Issue 259570

Modified cookie name handling to clear operator sync between logins

Resolved in Pega Version 7.2.2

Full sync was happening only at the very initial time the user tried to login and not at every login, creating a scenario where an operator was given a synchronization package for the last logged user. This was an error with part of a session cookie name being hardcoded and not being cleared when the previous user logged out, and the logic has been corrected.

SR-A91240 · Issue 259814

Corrected mobile app login load stream error

Resolved in Pega Version 7.2.2

In some circumstances, a "Failed to load stream" error was appearing when attempting to log in on the Mobile App. To fix this, the login process has been made more robust with the addition of the isSyncProcessingInProgress function to check sync progress, and a check has been added for the panel harness being set in the HCLoadManager js.

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