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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A8445 · Issue 220085

Ensured display of empty user worklist section in hybrid client

Resolved in Pega Version 7.2

The user worklist section was not being displayed in the hybrid client if the login had no assignments (the WL(D_pyUserWorkList pxresultcount is zero) and the crewleaderworklist harness had a repeating dynamic layout. This has been corrected.

SR-A8217 · Issue 223611

Added server retry for push notifications in Sales Automation 7.14 / SFADevelopment for Android

Resolved in Pega Version 7.2

Push Notifications were not working on Sales Automation 7.14 / SFADevelopment for Android. This was traced to an error returned by the GCM server during registration, and the code has been modified to re-try the registration process if a failure is encountered.

SR-A12537 · Issue 224733

Optimistic locking honors OfflineEnabled function

Resolved in Pega Version 7.2

After upgrade, if a top level case type rule was checked out through the Case Explorer by opening the Case Designer and then changing the locking mode to Optimistic, the value reset back to Default after check-in. This was an issue with the pyOfflineEnabled setting being honored, and has been corrected.

SR-A9893 · Issue 220141

Checkbox values retained in Hybrid client on iOS

Resolved in Pega Version 7.2

Checkbox property values were not retained in Hybrid client on iOS inside a repeating dynamic layout, displaying the checkboxes as unchecked even when the property associated with the checkbox had value = true. This was not an issue when running the application on a desktop or in a regular mobile browser. This was traced to the ID attribute value of all the checkboxes being rendered as the same in this circumstance, and the system has been updated to generate unique ID attributes if bOptimized is true in the pzGenerateCheckbox RUF.

SR-125113 · Issue 193442

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

SR-125113 · Issue 216785

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

SR-D40605 · Issue 510917

Corrected mobile password control behavior on failed validation

Resolved in Pega Version 8.2.5

Given a section on mobile where the out-of-the-box password control was used on a textbox with input field of type Password to set a new password, failed validation on the field caused the cursor on the input field to jump to the left. It was then not possible to delete the text or correct the placement of the cursor. This was traced to a missing type check for password in isTextBox(), and has been corrected.

SR-D42437 · Issue 513648

Pulse @mention will avoid triggering search request if no suggestion list is available

Resolved in Pega Version 8.2.5

Search threads were causing requestor Lock Exceptions due to poorly optimized queries sent to ElasticSearch when a Pulse mention was attempting to look up a person (e.g. "@"+typing) and the search of case objects to match to that search were performing poorly. To resolve this, an update has been made to avoid triggering requests if the suggestions list is not available for the search query.

SR-D43272 · Issue 516440

Local user lookup modifed to use requestor level data page to improve performance

Resolved in Pega Version 8.2.5

In a system with many users (over 40k), attempting to search for a user to send a private message was taking an excessive amount of time. Analysis found that all of the users were being loaded at once in a page list of type Code-Pega-List. This led to errors indicating the Page List property had more elements than the specified threshold, but pagination could not be added as the activity and Report Definition are final. To improve performance, this process has been modified to use a data page at the requestor level instead.

SR-D44012 · Issue 509881

Added more error handling in pzCreateThumbnail

Resolved in Pega Version 8.2.5

In activity pzCreateThumbnail, a null pointer error was generated at step 2. This was traced to the value of originalImage being null even though there was no error in the image file itself, and has been resolved by adding an error check .

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