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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A8445 · Issue 220085

Ensured display of empty user worklist section in hybrid client

Resolved in Pega Version 7.2

The user worklist section was not being displayed in the hybrid client if the login had no assignments (the WL(D_pyUserWorkList pxresultcount is zero) and the crewleaderworklist harness had a repeating dynamic layout. This has been corrected.

SR-A8217 · Issue 223611

Added server retry for push notifications in Sales Automation 7.14 / SFADevelopment for Android

Resolved in Pega Version 7.2

Push Notifications were not working on Sales Automation 7.14 / SFADevelopment for Android. This was traced to an error returned by the GCM server during registration, and the code has been modified to re-try the registration process if a failure is encountered.

SR-A12537 · Issue 224733

Optimistic locking honors OfflineEnabled function

Resolved in Pega Version 7.2

After upgrade, if a top level case type rule was checked out through the Case Explorer by opening the Case Designer and then changing the locking mode to Optimistic, the value reset back to Default after check-in. This was an issue with the pyOfflineEnabled setting being honored, and has been corrected.

SR-A9893 · Issue 220141

Checkbox values retained in Hybrid client on iOS

Resolved in Pega Version 7.2

Checkbox property values were not retained in Hybrid client on iOS inside a repeating dynamic layout, displaying the checkboxes as unchecked even when the property associated with the checkbox had value = true. This was not an issue when running the application on a desktop or in a regular mobile browser. This was traced to the ID attribute value of all the checkboxes being rendered as the same in this circumstance, and the system has been updated to generate unique ID attributes if bOptimized is true in the pzGenerateCheckbox RUF.

SR-125113 · Issue 193442

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

SR-125113 · Issue 216785

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

INC-136091 · Issue 598907

Activity updated for Mobile attachment access

Resolved in Pega Version 8.3.5

Preview and download were not working for attachments stored in Pega Cloud Storage repository for mobile devices. Attempting to open an email attachment to preview or download resulted in a console error and the tracer showed the message 'Class pxLinkedRefTo does not exist'. This has been resolved by updating "pzpega_control_attachutil" to use the activity "GetAttachmentReference" for interactions with the attachments from any storage type.

INC-135720 · Issue 594794

Case link shows in Social messages for the old cases

Resolved in Pega Version 8.3.5

After upgrade from v7, the case link was not visible for the cases that were created in the old platform version. In Pega 7.1.7, metadata was stored in .pyPrivacyContextor while the later versions are using .pxContextType for Case type to show the related data. To resolve this, new properties have been implemented to hold the Case ID link.

INC-139160 · Issue 590255

Case tags made available for search filtering

Resolved in Pega Version 8.3.5

An enhancement has been added for obtaining the list of cases (of a specific type) based on a tag or case type. Clicking on a tag associated to the case will filter all the cases (of that case type) with that tag, and selecting more tags will refine the filter.

INC-146114 · Issue 604413

Create Survey routes case correctly

Resolved in Pega Version 8.3.5

The Create Survey utility was not routing the case to the user who initiated the case, but instead was routing it to the user who checked-in the case. This was traced to an error related to pxRequestor.pxUserIdentifier in the data transform pzpopulate survey params which is called when the survey utility is used, and has been corrected.

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