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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-153805 · Issue 627967

Mobile app language remains consistent after data sync

Resolved in Pega Version 8.3.6

When using a Field Service Mobile App where the locale of all workers was set to nl_NL, the UI was intermittently flipping from NL to EN and and back again. This was traced to the locale of the requestor (field worker) being lost during synchronization of the mobile app data to the server, causing the UI to fall back to the default value of EN. This has been resolved by ensuring the requestor always uses the chosen locale for the operator.

INC-155752 · Issue 622771

Hidden Question pages and answers will be saved to database

Resolved in Pega Version 8.3.6

After a question page was shown and some values were entered, going back to the question and reverting an option caused the question page to not be visible, but the answer values persisted in the clipboard and were eventually saved into the database. This was a missed use case for Question page smart shapes, and has been resolved by updating the pzSetQuestionPageParams data transform so that whenever a question page is evaluated to either to show/hide, when the question page visibility is set to false and the pyClearAnswerValuesWhenQPHidden 'when' rule is overridden, the corresponding values will be wiped from the clipboard and only the required values will be saved to the database. However, please note this is not supported for branching logic and visibility conditions should be used instead.

INC-157217 · Issue 631969

Field Service mobile refresh timing updated

Resolved in Pega Version 8.3.6

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

INC-168935 · Issue 645393

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.3.6

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent" to use the proper function for the localized calendar.

SR-A8445 · Issue 220085

Ensured display of empty user worklist section in hybrid client

Resolved in Pega Version 7.2

The user worklist section was not being displayed in the hybrid client if the login had no assignments (the WL(D_pyUserWorkList pxresultcount is zero) and the crewleaderworklist harness had a repeating dynamic layout. This has been corrected.

SR-A8217 · Issue 223611

Added server retry for push notifications in Sales Automation 7.14 / SFADevelopment for Android

Resolved in Pega Version 7.2

Push Notifications were not working on Sales Automation 7.14 / SFADevelopment for Android. This was traced to an error returned by the GCM server during registration, and the code has been modified to re-try the registration process if a failure is encountered.

SR-A12537 · Issue 224733

Optimistic locking honors OfflineEnabled function

Resolved in Pega Version 7.2

After upgrade, if a top level case type rule was checked out through the Case Explorer by opening the Case Designer and then changing the locking mode to Optimistic, the value reset back to Default after check-in. This was an issue with the pyOfflineEnabled setting being honored, and has been corrected.

SR-A9893 · Issue 220141

Checkbox values retained in Hybrid client on iOS

Resolved in Pega Version 7.2

Checkbox property values were not retained in Hybrid client on iOS inside a repeating dynamic layout, displaying the checkboxes as unchecked even when the property associated with the checkbox had value = true. This was not an issue when running the application on a desktop or in a regular mobile browser. This was traced to the ID attribute value of all the checkboxes being rendered as the same in this circumstance, and the system has been updated to generate unique ID attributes if bOptimized is true in the pzGenerateCheckbox RUF.

SR-125113 · Issue 193442

Localized labels displaying in Safari

Resolved in Pega Version 7.2

Localized headers were not displaying properly on Safari browsers if the Fat List mode was used for the grid headers. Rendering worked as expected using Field Value mode. This was an issue with localized labels not rendering properly when the width of the Safari browser is reduced, and has been fixed. In addition, an issue with the header values being added dynamically instead of using constant values for a mobile browser grid using responsive mode has also been fixed.

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