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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D27622 · Issue 498771

Export to Excel updated to pass custom time format

Resolved in Pega Version 8.4

When running a report definition the date fields showed the proper date and time, but when exporting to Excel the time showed as the 12:00:00 AM default. Investigation showed that when using edit columns to get the date/time in a specified format and the Data Access tab “Ignore formatting when exporting to excel” option was not enabled, the BasicDateTimeReportUIField class's getFormattedValue method was using the column's reported type to decide whether the clipboard values would be parsed as date+time or date only. This has been resolved by updating the export function.

SR-D27687 · Issue 500054

Mashup Export to Excel works on first use

Resolved in Pega Version 8.4

If a report was opened from Mashup and exported to Excel, only one record was given regardless of the actual size of the report. If the mashup main page was refreshed, the open and export process worked correctly. This has been corrected by adding a call to pzSetQueryDefaults in pzRDExportWrapper when the requestor is initialized for Mashup.

SR-D30272 · Issue 499440

Primary page paramter explictly set to resolve fix/edit Scheduled Tasks issue

Resolved in Pega Version 8.4

After upgrade, the top section of report details was getting blanked out when using the Reporting | Components | Scheduled Task to open a report and "update" it to fix issues. This was an unintended side effect of updating the Review harness to display the Perform harness when clicking Update, which was done to correct an earlier issue with UI validations when using the out of the box schedule report functionality. To resolve this, pxScheduleTaskWrapper has been updated to explicitly set the parameter page according to the primary page's values when not in the report browser.

SR-D32222 · Issue 500900

Auto-generated controls with images supported in export to Excel

Resolved in Pega Version 8.4

When attempting to display a column as an image, changing the column format to "pxCheckbox" showed an image while running the report if the value was true, but blank values were displayed when the report was exported to Excel. Investigation showed that the value was being returned as null when a boolean value was set on a column and the option for the auto control was set to show as an image due to the formatted value being returned as an HTML element instead of a boolean value. To correct this, AutoGenReportUIField has been modified so that auto-generated controls that are shown as images are converted to text upon export to Excel.

SR-D33135 · Issue 502275

Handling added for newline in a cell exported to Excel

Resolved in Pega Version 8.4

It was reported that new lines (br) were not displayed in exported Excel even after adding the control format with style tag <br style="mso-data-placement:same-cell;" />. This was due to a missed use case when Export to Excel was revised; as a necessity, the new Export to Excel does not support HTML as the old one did, and handling for line breaks in a cell was missed in this implementation. To correct this, wrapping has been enabled on AutoGenReportUIField and NonAutoGenReportUIField and ReportUIUtils.stripHtmlFromValue() has been updated to convert tags to line breaks.

SR-D34655 · Issue 513422

Deferred load works inside custom row section of RD

Resolved in Pega Version 8.4

Deferred Load was not working inside a custom row section of a report definition. This was traced to the non-auto-generated mark up written for the customRowSection include not having the node_type="MAIN_RULE" name="BASE_REF" id="RULE_KEY" base_ref="" attributes. This led to the load manager which performs the defer load to get the base_ref as "pyReportContent" from the "ReportDisplay" section dom node. To resolve this, the RRDataListGeneration has been modified to set the proper base_ref to customRowSection include so the context/base_ref is passed to the customRowSection.

SR-D35981 · Issue 506382

Column formatting default added to Export to Excel to match Export to PDF

Resolved in Pega Version 8.4

After running the pyGetWorkHistory report in Designer Studio, exporting the report to PDF showed the correct data format for the Message Key column while exporting to Excel did not. In the Report Definition UI and in Export to PDF (which use the same logic), when the backing property of a column has no control and the column does not have a format, the control falls back to a "Default" control. The "Default" control localized the string values in the Report Definition UI and Export to PDF, therefore changing the Message Key to be the correct value in those places. The similar logic to explicitly handle the "no control" scenario has now also been added to Export to Excel to resolve this issue.

SR-D36265 · Issue 509608

Export to Excel total result count disabled

Resolved in Pega Version 8.4

After upgrade, an imported report with more than 30k records took an excessive amount of time (6-7 minutes) to be exported to Excel after being run, and the resulting Excel file only contained one record. A child report having around same number of records was exported successfully in around 30 seconds. Analysis showed that during the export process, a thread dump was originating from the thread responsible for performing export. Co-relating this with alert logs showed a PEGA0042 alert around the packaging of the query. This was traced to the paging settings on the pyContentPage not getting properly set from the activity pxRetrieveReportData on step 14: the boolean that sets .pyContent.pyPaging.pyReturnTotalResultCount used a page that will always be empty on the upgraded system, leading to an error in calculating the total result count. To resolve this, fetching the total result count on Export to Excel has been disabled.

SR-D36981 · Issue 505698

FusionCharts upgraded to resolve drill down issues

Resolved in Pega Version 8.4

Drill down reports were not working when the results were displayed with huge data that came up with a scroll bar or if the report was scrolled down and a drill down was attempted when the scroll bar was in the bottom or middle of the scroll line. The hover icon was different i.e., the hand icon was replaced with arrow icon, or sometimes the hand icon displayed without showing the data. The tooltip was also not displaying as expected when hovering on the chart. It was possible to drill down when the scroll bar was in the top or the focus was moved outside the chart and brought back in again. This was traced to bugs in the FusionChart libraries, and has been resolved by upgrading to FusionCharts 3.14.0-sr.1.

SR-D37115 · Issue 515840

Onclick handler updated to resolve RD UI issue

Resolved in Pega Version 8.4

After modifying the function logic in Report Definition, reopening it in the configuration modal dialogue displayed the function multiple times and it was not possible to open/edit the function. This issue was cosmetic and related to the UI representation of functions: the underlying clipboard page had the correct details regarding the custom logic and functioned as expected. Investigation showed the UI error was related to the onclick handler, and this has been resolved so the system correctly removes the onclick handler when required.

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