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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142141 · Issue 595676

Call to OnBeforeWindowClose changed to asynchronous

Resolved in Pega Version 8.3.5

After accepting a chat and accidentally closing the interaction portal with the active chat, the active record was left in an unresolved state that did not allow bot interaction until the 720 minute bot timeout was reached. This was caused by the pyOnBeforeWindowClose activity not being called as expected, and was traced to Google Chrome blocking the synchronous request needed. To resolve this, the call has been converted to an asynchronous request.

INC-137510 · Issue 591295

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.3.5

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

INC-145119 · Issue 601712

Client side validation works with Reference page property

Resolved in Pega Version 8.3.5

A reference page property in a 'when' rule was not evaluating properly for checking a Date field when client side validation or Client side template UI was checked on the Harness level. This was traced to pyRequired being boolean: the boolean being compared to a string false value yielded a wrong comparison, leading to the wrong validation type required. To resolve this, the system will use the === comparator to compare boolean false in datetime to remove the required validator.

INC-135181 · Issue 597424

Clipboard handling updated to accommodate custom Cosmos portal

Resolved in Pega Version 8.3.5

After upgrading and moving to Theme-Cosmos, a browser-level refresh on the user portal was not remaining on the same screen that issued the refresh, but rather on the default screen of the user portal. This was traced to a difference in clipboard handling of the Body parameter value for strJSON that was exposed through a customized Cosmos User Portal where Ajax Container was not used but still present in DOM. In order to support this use case, the tab_support file in sendReqToUpdateClipboard method has been updated.

INC-139328 · Issue 589874

Corrected Excel table picture being included with rich text editor paste

Resolved in Pega Version 8.3.5

As an unintended consequence of code added to allow pasting or dragging and dropping an image for upload using rich text editor and the CK Editor, any copied content from Excel also added a table picture to the last cell as part of the pasted data. This has been resolved by updating the system to recognize content copied from Excel and prevent uploading of the image.

INC-145535 · Issue 600786

Corrected layout group overlapping content

Resolved in Pega Version 8.3.5

When an editable Table with Master Detail Edit has a section that contains a Layout group (Tab) inside the Master Detail Flow Action, if there are more layout group headings than that can be contained in the screen, a left and right arrow are displayed to toggle between headings in the layout group heading bar. However, timing issues sometimes caused the contents of the layout group to overlap on top of the content below the layout group and the screen was freezing with a loading icon. This was traced to console errors, and has been resolved by adding an 'undefined' check to prevent those errors.

INC-145902 · Issue 604196

Corrected tab alignment with when expression

Resolved in Pega Version 8.3.5

The tab layout group was not aligned properly in the Case Worker portal when using the Tab Layout Group with Enable stretch for the tabs checked and a when expression on one of the tabs. This was traced to the updateStretchTabWidths API not being triggered in the correct context due to a condition resolving as false. This has been corrected by adding an additional condition to enable the correct resolution and context.

INC-137324 · Issue 584919

Corrected tabbing focus when modal flow has 'disable when'

Resolved in Pega Version 8.3.5

While tabbing through the modal dialog, focus moved to the background screen if there were custom flow action buttons that had a 'disable when' condition. This was caused by the last focusable element being a disabled element, and has been resolved by adding a disabled check in the getLastFocusableElement method that will determine whether element is disabled, and if so it will look for other elements as disabled elements can't be focused.

INC-146223 · Issue 604466

Date column filter shows correct date/time for optimized code

Resolved in Pega Version 8.3.5

Two issues were seen when filtering a table that had the "Optimize Code" checkbox checked: 1) While filtering the date values in the table, the table showed one day less than the actual date based on timezone differences. When both the operator and server timezones are the same, the issue did not occur. 2) The filter always showed the time value as 00.00 irrespective of the property timestamp value. These were traced to the pyModes being incorrect for embedded properties, which has been resolved.

INC-144851 · Issue 604481

Date Time picker works with locale es_US

Resolved in Pega Version 8.3.5

When an Operator had the locale es_US (Spanish) set on the Profile, the Date Picker on the application was throwing validation errors when a date or time was chosen from the out-of-the-box Date Time Control. Investigation showed the date-time format for locale es_US was not supported, and the getDateTimeFormat API has been updated to support this format (11:00 a.m.).

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