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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-139810 · Issue 592834

New Rule-Utility-Function added to allow customizing filename formatting in repository

Resolved in Pega Version 8.5.2

When using S3 as file storage, uploading a file with a name such as "sample.tar.gz" resulted in the file name in the repository being formatted as "sample.tar_.gz" instead of the expected "sample_.tar.gz". This was caused by the handling in pzSaveToRepository, which was meant to include the CaseID for the customer use case of same-name attachments on every instance of a case. In order to handle attachments with multiple file extensions such as "<FILE_NAME>.tar.gz", the logic for the fileName formatting has been moved from pzSaveToRepository to the new Rule-Utility-Function pyFormatAttachmentName so that is is possible to override and customize the behavior.

INC-140879 · Issue 596571

Agent tracing handling updated

Resolved in Pega Version 8.5.2

When attempting to trace agents the error "Unable to trace the agent" appeared on screen. Investigation showed that the data page used by the Tracer was not always available in a thread that was displaying the section, most commonly if the section was using deferred loading. This has been resolved by using a data page available in a thread that opens a Tracer's section.

INC-142188 · Issue 600330

Resolved parent lock sending child item to broken queue

Resolved in Pega Version 8.5.2

If the ServiceLevelEvents agent tried to process the queue item for a child case but encountered a lock error because the parent case was locked, the queue item was immediately going to the Broken-Process status instead of re-queueing the item to try again in 15 minutes. If the property was set to 'Copy data from a data page', the item was re-queued. To resolve this, the unwind and forward chain calls have been reversed. A dynamic system setting is available to reset the change.

INC-142569 · Issue 597899

CORS headers added for Health check URL

Resolved in Pega Version 8.5.2

Pega Health Check URLs were throwing CORS error when invoked for application Health checks. This has been resolved by adding CORS headers for pingService responses.

INC-142831 · Issue 605473

Corrected Outlook web inline image handling

Resolved in Pega Version 8.5.2

Outlook web was not able to render inline images and instead added them as external attachments. Investigation showed inline images were not being rendered properly in Outlook web due to the disposition not being set. This has been corrected.

INC-143461 · Issue 601838

Updated JSON DT nested page property handling

Resolved in Pega Version 8.5.2

In a JSON data transform, when using an "Update page" step on a single-page property, as a child step of an "Append and map to" step where a pagelist property is given, the pagelist was populated with only one result but the single-page property was treated like a pagelist and received multiple results. This has been resolved by updating the ClipboardJSONDeserializer implementation and downstream abstractions to support "clipboard only" relations as properties in nested PageLists.

INC-143622 · Issue 602978

Improved privacy for email listener alerts

Resolved in Pega Version 8.5.2

To improve privacy, the customer 'from' address will be removed from PEGA0011 alerts for email listener processing

INC-143865 · Issue 602196

Handling added for empty back link in BLOB

Resolved in Pega Version 8.5.2

A DirectStreamContainerV7 Exception (BLOB Corruption) was seen when opening a work object that expanded a certain property. This was traced to an empty back link present in the BLOB: during deserialization, the exception was thrown while trying to parse that empty back link. To resolved this, an update has been made which will parse the empty back link information properly.

INC-143908 · Issue 606549

Data Page Save correct in batch mode

Resolved in Pega Version 8.5.2

After configuring a List type savable Data Page with save activity in Code-Pega-List, the save data page was triggered from utility of flow from the queue processor to handle queueing 10k data items and creating 10k work objects. When this was run, a field dpClassName was being changed by different threads in DataPageSaverImpl.java. This has been resolved by making the class DataPageSaverImpl.java stateless to ensure thread safety.

INC-143972 · Issue 600521

Added handling to avoid class cast exception

Resolved in Pega Version 8.5.2

The error "doMaintain errorjava.lang.ClassCastException: java.util.HashMap cannot be cast to com.pega.pegarules.priv.factory.SequencedEntry" appeared in production numerous times per day, leading to exceptions. Investigation showed this was being triggered from the activity Show-harness, and was traced to the ConcurrentMostRecentlyUsedMap eviction method casting entries to Sequenced entries. There is no such check while putting entries. To resolve this, a wrapper has been added over the ConcurrentMostRecentlyUsedMap object to avoid a class cast exception.

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