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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-141838 · Issue 601680

Locking and classmap improvements

Resolved in Pega Version 8.4.4

Threads were getting stuck inside classMap and tableInformationMap, causing nodes to go down. This was traced to issues with classmap performance and locking, and has been resolved by replacing the lock library with a newer version and refactoring the tableInformationMapImpl class to use a concurrent hashmap instead.

INC-142188 · Issue 600331

Resolved parent lock sending child item to broken queue

Resolved in Pega Version 8.4.4

If the ServiceLevelEvents agent tried to process the queue item for a child case but encountered a lock error because the parent case was locked, the queue item was immediately going to the Broken-Process status instead of re-queueing the item to try again in 15 minutes. If the property was set to 'Copy data from a data page', the item was re-queued. To resolve this, the unwind and forward chain calls have been reversed. A dynamic system setting is available to reset the change.

INC-142569 · Issue 597897

CORS headers added for Health check URL

Resolved in Pega Version 8.4.4

Pega Health Check URLs were throwing CORS error when invoked for application Health checks. This has been resolved by adding CORS headers for pingService responses.

INC-142831 · Issue 605476

Corrected Outlook web inline image handling

Resolved in Pega Version 8.4.4

Outlook web was not able to render inline images and instead added them as external attachments. Investigation showed inline images were not being rendered properly in Outlook web due to the disposition not being set. This has been corrected.

INC-143195 · Issue 596846

BLOB utility modified for better memory usage

Resolved in Pega Version 8.4.4

An out of memory error was encountered when running the utility for handling corrupted BLOBs. This has been resolved by modifying the utility to get the rows in batches.

INC-143376 · Issue 604531

Adding handling for property without parent page

Resolved in Pega Version 8.4.4

Filtering was not working for a DateTime control in an optimized grid with embedded property which was a function alias defined in a report definition referenced by a Data Page. This was traced to the system assuming that every property has a parent page, which this use case did not. To resolve this, an update has been made that will return null for the parentGroupOrListProp if one does not exist.

INC-143461 · Issue 601842

Updated JSON DT nested page property handling

Resolved in Pega Version 8.4.4

In a JSON data transform, when using an "Update page" step on a single-page property, as a child step of an "Append and map to" step where a pagelist property is given, the pagelist was populated with only one result but the single-page property was treated like a pagelist and received multiple results. This has been resolved by updating the ClipboardJSONDeserializer implementation and downstream abstractions to support "clipboard only" relations as properties in nested PageLists.

INC-143865 · Issue 602198

Handling added for empty back link in BLOB

Resolved in Pega Version 8.4.4

A DirectStreamContainerV7 Exception (BLOB Corruption) was seen when opening a work object that expanded a certain property. This was traced to an empty back link present in the BLOB: during deserialization, the exception was thrown while trying to parse that empty back link. To resolved this, an update has been made which will parse the empty back link information properly.

INC-143908 · Issue 606551

Data Page Save correct in batch mode

Resolved in Pega Version 8.4.4

After configuring a List type savable Data Page with save activity in Code-Pega-List, the save data page was triggered from utility of flow from the queue processor to handle queueing 10k data items and creating 10k work objects. When this was run, a field dpClassName was being changed by different threads in DataPageSaverImpl.java. This has been resolved by making the class DataPageSaverImpl.java stateless to ensure thread safety.

INC-143972 · Issue 600522

Added handling to avoid class cast exception

Resolved in Pega Version 8.4.4

The error "doMaintain errorjava.lang.ClassCastException: java.util.HashMap cannot be cast to com.pega.pegarules.priv.factory.SequencedEntry" appeared in production numerous times per day, leading to exceptions. Investigation showed this was being triggered from the activity Show-harness, and was traced to the ConcurrentMostRecentlyUsedMap eviction method casting entries to Sequenced entries. There is no such check while putting entries. To resolve this, a wrapper has been added over the ConcurrentMostRecentlyUsedMap object to avoid a class cast exception.

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