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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

SR-D19299 · Issue 511323

Resolved in Pega Version 8.2.5

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

SR-D29034 · Issue 500681

Resolved in Pega Version 8.2.5

An exception occurred when using a JSON data transform in the service activity to map the clipboard data to JSON on the third level of a structure formed as Pagelist-->page-->pagelist. To resolve this, support has been added for nested pagelist mapping with deep nesting of objects (configured for one sided actions) and arrays.

SR-D32655 · Issue 510344

Resolved in Pega Version 8.2.5

Sporadically, an agent attempting to answer a queued call within 10 seconds received a loading screen. By the time the load completed, the next agent had already taken the call. This is a scenario where based on a change, the agent was trying to refresh something on the UI (a section or harness) which was not yet loaded/present on the UI. To address this use case, an enhancement has been added to hold the change tracked values and handle them once the UI is loaded. The new function pega.ui.ChangeTracker.prototype.handlePendingCTChanges in pzpega_ui_changetracker.js is used to handle the pending CT changes. A hook has been added in the pzpega_ui_doc_lifecycle js file to invoke the above function once the UI is loaded.

SR-D32972 · Issue 513488

Resolved in Pega Version 8.2.5

When URLObfuscation was enabled through the configuration settings, clicking on Operator -> Profile page generated an ArrayIndexOutOfBoundException. When obfuscation is used the decrypted string is parsed and the request map is populated, but HTML entities were not considered during this process. To resolve this, handling has been added for HTML entities and characters during obfuscation. Please note: URL Obfuscation is a legacy feature with many known limitations and it is no longer recommended that these settings be used.

SR-D33003 · Issue 511230

Resolved in Pega Version 8.2.5

When users attempted to create an index using the schema tools landing page, an error displayed in the table history stating "Create index failed". Investigation showed that this happened when a user was authenticated without the PegaRULES:DatabaseAdministrator role and then switched to an Access Group with the PegaRULES:DatabaseAdministrator role. The issue was traced to the activity that launched the batch requestor missing the parameter pzUseCurrentAccessGroupForChild due to the Queue Batch activity only passing the default access group authorization. This has been resolved by adding code to pass the additional authorization which will allow users to create an index in this scenario.

SR-D33214 · Issue 514023

Resolved in Pega Version 8.2.5

It was not possible to preview a Japanese-titled PDF file attached on a work object. Investigation showed that in case of Japanese characters, file names were not being correctly encoded during the fetch request when JBoss was used. The retrieval worked correctly under Tomcat. In order to ensure consistent encoding, the safeURL API will be used for constructing the URL and for the activities DisplayAttachFile and pzDownloadFromRepository which add the ContentDisposition header.

SR-D33227 · Issue 510825

Resolved in Pega Version 8.2.5

With the default case locking policy, during the process from creating a Case Object to Submit it was possible for multiple users to edit and save the same work object if the lock expired for the original user. No warnings appeared. To resolve this, handling has been added for a lock expiration scenario: previously, Save for Default locking was not considered. This has now been updated with a check that will evaluate whether or not the lock is gone before attempting to save.

SR-D34655 · Issue 513421

Resolved in Pega Version 8.2.5

Deferred Load was not working inside a custom row section of a report definition. This was traced to the non-auto-generated mark up written for the customRowSection include not having the node_type="MAIN_RULE" name="BASE_REF" id="RULE_KEY" base_ref="" attributes. This led to the load manager which performs the defer load to get the base_ref as "pyReportContent" from the "ReportDisplay" section dom node. To resolve this, the RRDataListGeneration has been modified to set the proper base_ref to customRowSection include so the context/base_ref is passed to the customRowSection.

SR-D36265 · Issue 509607

Resolved in Pega Version 8.2.5

After upgrade, an imported report with more than 30k records took an excessive amount of time (6-7 minutes) to be exported to Excel after being run, and the resulting Excel file only contained one record. A child report having around same number of records was exported successfully in around 30 seconds. Analysis showed that during the export process, a thread dump was originating from the thread responsible for performing export. Co-relating this with alert logs showed a PEGA0042 alert around the packaging of the query. This was traced to the paging settings on the pyContentPage not getting properly set from the activity pxRetrieveReportData on step 14: the boolean that sets .pyContent.pyPaging.pyReturnTotalResultCount used a page that will always be empty on the upgraded system, leading to an error in calculating the total result count. To resolve this, fetching the total result count on Export to Excel has been disabled.

SR-D37115 · Issue 515839

Resolved in Pega Version 8.2.5

After modifying the function logic in Report Definition, reopening it in the configuration modal dialogue displayed the function multiple times and it was not possible to open/edit the function. This issue was cosmetic and related to the UI representation of functions: the underlying clipboard page had the correct details regarding the custom logic and functioned as expected. Investigation showed the UI error was related to the onclick handler, and this has been resolved so the system correctly removes the onclick handler when required.