BROWSE OUR LATEST RELEASE FEATURES BY PRODUCT
Anticipate customer needs before they happen with digital proactive service – guided by contextual insight.
- Gather data quickly with the Augmented Agent Assistant
- Get work done faster with smarter email bots
- Manage queues and agents more effectively
Optimize Customer Lifetime Value with contextual, one-to-one engagements – powered by an always-on AI.
- Implement agile change management with 1:1 Operations Manager
- Adopt Best Practices for Strategy Building with Next-Best-Action Designer
- Increase predictive power with Real-Time AI Connectors
- Personalize Product Offerings with Bundle Negotiator 2.0
Empower your sales team to uncover hidden revenue, drive faster deal progression, and sell smarter – across any channel.
- Deliver timely actions with AI-fueled Next Best Action enhancements
- Boost email productivity with Google G Suite integration
- Keep contact data in sync
- Automatically assign leads with intelligent lead routing rules