Adopt

Go live and achieve your goals

About the Adopt Phase

Once the build phase is complete, it’s time to go live with your MLP Microjourneys™. Adopt is your go live phase. However, Adopt is much more than simply going live; at Pega, we call this phase Adopt rather than ‘Go Live’ because ensuring your end users adopt the application is critical for achieving your desired outcomes. To do this you not only need to ready the technical parts, but you also need to have a robust business rollout plan that includes a user adoption plan, clear communication and a support framework. 

Your release will involve a deployment to production. This may be just one of many go lives in your project, so deployment may be conducted several times. During the lead-up to going live, it is important that you constantly review progress against the Day 1 Live Plan you created during the Prepare phase. This is to ensure that the business will be ready to adopt the application. During Adopt you will plan going live, and you may be completing the migration of data, confirming the release process, planning a handover to business-as-usual, performing a release retrospective and measuring your outcomes. Meanwhile the business will be completing their change management processes.

Delivery Tasks

Activities to do during Adopt

• Ready the application for go live

• Prepare the business

• Review Day 1 Live Plan

• Finalize go-live support arrangements

• Baseline metrics to monitor adoption

• Release retrospective

• Plan your next MLP release

Read more about how to deploy a product into production.

Other Pega Express™ Delivery Phases

DESIGN THINKING FOR FANTASTIC EXPERIENCES

Describes how to understand your desired business outcomes, prioritize which Microjourney(s)™ to deliver first, and get ready for a project to start.

SETTING UP FOR SUCCESS

Describes day to day tasks during the first weeks of the project as you fully define and design your Minimum Loveable Product release.

QUICK CONFIGURATION WITH APP STUDIO

Describes how to iteratively build & test a Pega application, refining more user stories during each sprint.