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Property condition requirements for stage entry

Use stage entry validation to define the criteria that properties must meet before entering a stage in the life cycle of a case type. By validating the properties, you can ensure that a case contains relevant data before it enters a stage, which helps users to successfully resolve the case. After you open a case type, define the property criteria on the Data model tab by clicking Validations. You can define a validation condition for one or more stages at the same time and include multiple properties in the condition by using AND and OR operators. For more information, see:

The following video provides a brief overview of the process for defining property value requirements for stage entry:

Published September 28, 2017 — Updated October 29, 2018

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