Timeline

ABBYY Timeline is the only end-to-end process intelligence platform built to transform your entire business. Using the latest AI, Timeline enables businesses to automatically build an interactive digital twin of their processes, analyze them in real time to identify bottlenecks, and predict future outcomes to facilitate decision-making of technology investments. In four steps, discover and visualize process execution details automatically with AI to examine desktop user interactions (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real time, and predict future outcomes.

ABBYY's task mining capabilities and process mining technology analyze desktop user interaction data and seamlessly link it with process details mined from system event data. The software then visually models these timestamps so you can instantly identify variations from the ideal process flow to find the root cause of a problem that may be impacting efficiency or customer experience. When you know your processes, you own your processes.

• Over 25 pre-built, industry best-practice tools: Quickly build complex queries and sophisticated analysis from existing data in an easy-to-use, intuitive, user-friendly interface. With over 25 pre-built modules, process analysis has never been easier. Includes detailed case analysis, process query, workflow/journey mapping, path analysis, and more.
• Task mining, desktop recording, and desktop analysis: Analyze desktop user interaction and seamlessly link it with process details to enable you to better connect the dots between your people, processes, and content.
• Quick to start, easy to scale: With low code and an easy-to-use platform with enterprise-level technology, you can become a process genius in no time at all. Start with one process, load your data, and immediately discover, analyze, optimize, and monitor within minutes.
• Transparent pricing: Pay only for the capabilities that you actually need. There are no hidden costs or additional products required. Understand the price you pay upfront, with no surprises.
• Connect data from many sources: Timeline provides a single location to visualize and analyze all your business processes from end to end, no matter how many back-end systems are being used. Connectors and ETL in the cloud help connect Timeline tools and data to practically any system you use to run your business.
• Cloud availability: Access the platform 24/7/365. Timeline's fully managed cloud platform approach reduces operational overhead by handling performance, scalability, availability, security, and compliance needs automatically. Updates and new features are added regularly. Encryption, two-factor authentication, and many more security features keep you and your data safe.
• Instant response time: While other solutions limit you to a specific question to get a specific answer, Timeline's unique approach associates every piece of your process data with every other piece, no matter what your system of record is. With instant response time for results, you can understand your process from end to end.
• Tailored for the business user: Access to Timeline is not limited to analysts and advanced IT users. Business users can easily build in-depth queries, automatically discover process execution, drill into the granular details, predict outcomes, and monitor operations to ensure processes are executed according to plan.
• Continuous improvement: Process improvement never stops. Timeline automatically monitors process performance, assisting in triggering remediation processes or RPA technologies.