Next Best Action Designer Framework Migration Services

Many clients operate customized decisioning frameworks on legacy versions of Pega Customer Decision HubTM. But operating legacy software for extended periods of time can result in higher maintenance cost, more complex usage by a set of narrowly skilled resources, real-time decisioning performance risks, and potentially even more security vulnerabilities.

Our global architects have extensive experience with prior and current versions of Pega (including Chordiant) marketing software. We use this experience across numerous global, enterprise accounts and package it into a tried and tested framework that delivers successful migrations. Let our futureproofAI consultants proactively collaborate with your marketing and IT professionals to build a benefits-led case for each migration opportunity.

futureproofAI Next Best Action Designer Framework Migration Services helps you:

• Build client confidence in the migration process through education and demonstration
• Use the latest Pega Customer Decision Hub business and technical toolsets, each aligned to product strategy, guardrails, and marketing best practices
• Improve integration with other technology in each client's martech stack

• Migrate to the most recent version of Next Best Action Designer and adopt the latest features, yielding additional revenue for clients, better customer experiences, lower cost of ownership, and better business adoption, as well as improving longer-term client relationships for Pega and futureproofAI
• Get a value-driven approach by allowing futureproofAI's architects to re-design the application in line with your current product roadmap, guardrails, and best practices - to drive more value while reducing ownership costs