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Track - Assess - Enagage

Begin your Pega journey with My Pega

Personalized tools for your success

Track how well prepared your organization is to implement Pega projects

Create and evaluate a list of Pega-qualified resources

Collaborate with a select group of community members in a private area

Easily communicate with other community members

Search for people in your organization plus independents and UAP students

Start or access your free 30-day Pega product trials

Customize your online Pega experience

Tell the Pega community more about your unique Pega skills and experience

Update your primary email address, password and nickname

Frequently Asked Questions

Getting Started

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  1. If you already have an active Pega account, navigate to my.pega.com.
  2. Otherwise, create a free Pega account. An active Pega account not only provides you with full access to all of Pega's websites such as Pega Community and Pega Academy, but it also allows you to own your Pega brand and see how well prepared your Organization is to implement Pega projects.

My Organization

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  1. Ensure your organization’s email address is set as your primary email address. You may check this by navigating to My Settings in the top right menu next to your profile picture.
  2. If your organization’s email is listed, but not your primary, mark it as primary using the 3-dot menu next to the email address.

 

  1. If you don’t see your organization’s email in the list of “Other Email Addresses” (associated with this account)”, then click on the “Add Email Address” and follow the instructions. Please be sure to verify your new email when you get the verification email and sign out and back in again for the changes to take effect.
  2. If you’re still having issues, please get in touch and we will assist.

My Profile

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Our account team is able to manually merge records for you through a rigorous process to validate your past ownership of an account.  Please get in touch to merge your accounts so that you receive credit for all of your Pega achievements.

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  1. Click the Hello dropdown menu to set the time zone and location in the My Profile page. 
  1. On the My Profile page, click the Edit Profile link below your picture. Now, set your time zone and location here. 

Note: The time zone and location information will carry forward into the My Support Portal as the Pega Support Contact region.

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Navigate to the dropdown menu next to your profile picture and select My Preferences to adjust the email notification settings as needed.

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  1. Navigate to My Profile and go to “View All Achievements”.
  2. You may export any certification or badge you acquired by clicking on the “share” icon, then choose the platform you wish to share to.

My Groups

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Group creation and access control is limited to Administrators of an organization. Client and Partner members should connect with their Client Success Manager or their Partner Enablement Representative respectively, for approval and access. If you’re unsure of who your organization’s contact is, please send us a request and we will assist.

(Admins only) To create a group:

  • From My Groups
    • Navigate to left-hand menu > My Groups > Create a Group
  • From My Organization
    • Navigate to My Organization > Select the 3-dot menu next to the user you want to add to a Group > Add to Existing Group or Create new Group
  • From Find A Community Member
    • Navigate to Find A Community Member > Search or use filters to find members > Click on the 3-dot menu on the member’s card > Add to Existing Group or Create new Group
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By default, members you add to a Group will not be able to see the Group. Only Collaborators you share the Group with will be able to view the Group members and make comments in the Group.

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You may only search for and add members within your organization. If you cannot find the person via the search, they are likely outside of your organization, or they may not have an active account with Pega. You may add members outside of your organization by their email address. Please note that if they don’t have a Pega account you will not be able to find and add them to the Group.

My Spaces

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Space creation and access control is limited to Administrators of an organization. Client and Partner members should connect with their Client Success Manager or their Partner Enablement Representative respectively, for approval and access. If you’re unsure of who your organization’s contact is, please send us a request and we will assist.

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You may only search for and add members within your organization. If you cannot find the person via the search, they are likely outside of your organization, or they may not have an active account with Pega. You may add members outside of your organization by their email address. Please note that if they don’t have a Pega account you will not be able to find and add them to the Space.

Find A Community Member (FACM)

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  • When searching for a user in Find a Community Member the most recently updated profiles are shown first. If you know the exact name of the user, you may find it helpful to use quotes around your search term to get the closest result.
  • If you cannot find the person via the search, they are likely outside of your organization, or they may not have an active account with Pega.

My Settings

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  1. Navigate to My Settings.
  2. Under Login Information > Manage Email Address, look for your professional (organizational) email address.
  3. If it is not listed, add it using the “Add Email Address” button.
  4. Once you have verified it using the verification link in the email from Pega, select the “Make Primary” link in the 3-dot menu to the right of the email address.

Note: Once this is done, make sure to log off all your sessions and log in again using your professional email id (with same, old password) for changes to take effect.

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Yes. You may have many email addresses associated with your account and you have the option to keep your accounts separate or merge them based on your preferences. If you would like to merge them, please send us a request.

To add an additional email address:

  1. Navigate to My Settings.
  2. Under Login Information > Manage Email Address, select Add Email Address and follow the instructions.

My Messages

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You may only search for and add members within your organization. If you cannot find the person via the search, they are likely outside of your organization, or they may not have an active account with Pega. You may message members outside of your organization by using their email address. Please note that if they don’t have a Pega account you will not be able to find and message them.

My Trials

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If you experience technical issues with My Trials please send us a request and we will assist.

Still have questions?

Contact us