Support Article
Multi Select list not getting saved in the IE Browser
SA-8214
Summary
User is not able to save the value of the selected element when multiselect control is used inside a grid.
Error Messages
Not Applicable.
Steps to Reproduce
- Create a grid
- Put a multi select inside a section
- Put the section inside the grid
- At runtime, add multiple row and select multiple values from each of the multi select elements
- Save the work item and close it.
Now open it again only to see that the previously selected items of the multiselect has not been saved.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. In pega_ui_multiselect.js file ;createElement() is throwing error.
Resolution
HFIX-21148 resolves the issue.
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.