Pega^® Customer Relationship Management (Pega CRM) is a product suite that includes Pega Customer Service, Pega Marketing, and Pega Sales Automation. Pega CRM provides a single installer for the Pega Customer Service and Sales Automation components; the Marketing component is included in the Pega CRM media. The applications are licensed separately to use.

The list of required hotfixes for your installation depends on the application you are installing. The type of required hotfix (Pega 7 or application) and release version is specified in the application-specific hotfix page.

Click the link for the application you are currently installing to find the appropriate hotfix page:

Pega Customer Service

When you use Pega Customer Relationship Management to install the Pega Customer Service application, click the following link in order to see the hotfixes that are required to complete the Pega Customer Service installation:

https://docs-previous.pega.com/additional-update-information-pega-customer-service/pega-customer-service-hotfixes-version-7x

Pega Marketing

When you install the Pega Marketing application, click the following link in order to see the hotfixes that are required to complete the Pega Marketing installation:

https://docs.pega.com/bundle/customer-decision-hub-88/page/customer-decision-hub/release-notes/cdh-hotfixes.html

Pega Sales Automation

When you use Pega Customer Relationship Management to install the Pega Sales Automation application, click the following link in order to see the hotfixes that are required to complete the Pega Sales Automation installation:

https://docs-previous.pega.com/pega-sales-automation-hotfixes