Skip to main content

Pega Customer Decision Hub

Background

Pega Customer Decision Hub

Predict needs. Personalize experiences. Maximize value.

OVERVIEW  
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.

Documentation

Get recommended resources for Customer Decision Hub in Pega Documentation.

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Customer Decision Hub.

Pega Infinity '23 Update: Feature Finder
Feature Finder Infinity '23 Overview Video
Video duration: 09:56
Subtitles available
Pega Infinity '23 Update: Feature Finder

Watch Arijit Mitra, Director and Nishant Bihani talk about Feature Finder in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use…

Pega Infinity '23 Update: Conversion Modeling
Conversion Modeling Infinity '23 Overview Video
Video duration: 09:06
Subtitles available
Pega Infinity '23 Update: Conversion Modeling

Watch John Hadwin and Nishant Bihani talk about Conversion Modeling in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use cases.

Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23
Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23
Video duration: 12:53
Subtitles available
Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23

In this video, Matthew Nolan, Sr. Director, Product Marketing, chats with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning & AI, about the new features of Pega Customer Decision…

View all Videos

Blogs

Take a deeper dive into Customer Decision Hub ⁠with expert insights and case studies in Pega Community Blog.

Support Center

Ask questions or join discussions in Pega Support Center to find support for Customer Decision Hub.

Latest Questions

View all Questions

Latest Discussions

Other resources

Pega Marketplace

Browse community-created solutions, components, and language packs.
Go to Pega Marketplace

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us