Article

Dec 22, 2017

The following tables list required hotfixes the Pega® Customer Service for Communications application requires. To request a hotfix, go to your account on My Support Portal . Click +Create and select Request Type > Existing Hotfix Request. Enter and verify the hotfix details and click Submit.…

Article

Dec 18, 2017

Summary SOAP Connectors can accept and return infinite types of data. When developing an application that leverages a connection to an external SOAP service, it can be beneficial to test the connection prior to building the connector rule. Test data can be entered directly into the body of a SOAP…

Article

Dec 13, 2017

Java Message Service-based services respond to messages sent by Java Message Service clients to a destination (queue or topic). A JMS listener monitors a JMS topic or queue. When a message arrives at the destination, the listener routes it to the JMS service. The service rule then invokes a service…

Article

Dec 12, 2017

If your application is 100% guardrail compliant, you can successfully port your application from one database platform to another without any additional action. You can skip the rest of the information in this article. However, if you made changes to your application or database outside of Designer…

Article

Dec 6, 2017

Summary As an application developer, you have designed a section on a harness with a button that opens a pop-up window. The pop-up window allows users to edit information and close the pop-up. When clicked, the Close button in the pop-up window should close the pop-up and refresh the parent screen…

Article

Dec 5, 2017

The following tables list the required hotfixes that the Pega Agile Studio (formerly Project Management Framework [PMF]) application requires. Contact Customer Support to request a hotfix in My Support Portal by selecting Existing Hotfix Request and specifying the hotfix number. Import each type of…

Article

Nov 22, 2017

Email messages sent from a Pega ® Platform application can be bounced for many reasons. For example, email messages can be bounced when a recipient’s email address changed or when the operator makes a data entry error while adding a work party’s contact information that triggers a Delivery Status…

Article

Nov 15, 2017

You can use Jenkins to automate exporting and importing Pega 7 Platform applications. Download the prpcServiceUtils command-line tool and configure Jenkins to export or import archives. You can use a single Jenkins build job to both export and import an application archive, or you can create…

Article

Nov 7, 2017

Performance alert message data is used in the Autonomic Events Service (AES) Enterprise Edition application, and in the PegaRULES Log Analyzer (PAL) tool. These messages contain a set of field values that identify the alert, the conditions that caused it, and the state of the system when it…

Article

Nov 7, 2017

You can export and import PegaRULES .zip archives by using a command-line utility. Exporting PegaRULES .zip archives from one system and importing them to another is useful for keeping multiple systems in sync and for restoring a ruleset version that has been deleted by mistake. You can also…