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Support Article
Feb 12, 2019

Summary On configuring DATA-ADMIN-CALENDAR with 'Europe/Minsk' time zone, the specified Closed days are considered during calculation. The same works fine with other time zones like 'Africa/Nairobi'. Error Messages Not Applicable. Steps to Reproduce Use function Lib(Pega-RULES:…

Support Article
Feb 12, 2019

Summary Unable to copy any label or value from the Information tab in the work item. This occurs in both Internet Explorer and Chrome browsers. Error Messages Not Applicable. Steps to Reproduce Log in to the user portal Open a work item from the available work basket Copy paste the value of any…

Support Article
Feb 11, 2019

Summary Gadgets created using Pega Web Mashup do not load in web applications using AngularJS framework. The gadgets load only when the DIV HTML tag is already included in the Document Object Model (DOM) tree at page load. Error Messages Not Applicable Steps to Reproduce Create a web application…

Support Article
Jan 31, 2019

Summary When the Pega busy icon or throbber displays, only half of the background page masks. Error Messages Not Applicable Steps to Reproduce Configure a button to have actions (Ajax calls) such that Pega introduces the busy icon. Root Cause A defect in Pegasystems’ code or rules. Busy Indicator…

Support Article
Jan 30, 2019

Summary The  rightBodyTbl value grows continuously in  HTMLTableElement on opening the application. Error Messages Not Applicable. Steps to Reproduce Run the application using Snap Start. Root Cause The pzpega _ ui _grid JavaScript   init and nullify functions were not configured correctly.…

Support Article
Jan 30, 2019

Summary Scroll bar returns to the top for any user actions in the modal window though no events are configured. This occurs when using the Chrome browser. Error Messages Not Applicable. Steps to Reproduce Configure a modal dialog with enough content so that a scroll bar displays Add few controls…

Support Article
Jan 22, 2019

Summary Incorrect date is retrieved when using the below function. . pyLabel -- @ DateTime.FormatDateTime (@ DateTime.CurrentDateTime ()," dd -MMM-YY","","")+" 00:00:00" For example, The function retrieves 31 DEC 19 instead of 31 DEC 18. This function is used…

Support Article
Jan 12, 2019

Summary JAWS screen reader interprets the error message twice. This occurs when using Pega Accessibility application with Internet Explorer browser and JAWS 14. Error Messages Not   Applicable Steps to Reproduce Launch   a screen using the Accessibility portal. Submit   the form without filling the…

Support Article
Jan 9, 2019

Summary When launching the application, the vertical scroll bar moves down in the Internet Explorer browser. As a result, unable to view the top of the screen. Error Messages Not Applicable Steps to Reproduce Create a tab group layout. In a tab, configure another tab group layout. Run the case in…

Support Article
Jan 9, 2019

Summary Action configured on the dropdown does not run correctly. Error Messages Not Applicable. Steps to Reproduce Configure a nested grid Configure an action in the main grid column dropdown element to refresh the section Run the case Root Cause A defect in Pegasystems’ code or rules. The issue…