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Article

Sep 4, 2019

To run robotic automations from your Pega Platform application, there are several installation and configuration options that you need to specify. You can choose from the following installation options: Run-time only installation – The run-time only installation installs Pega Robot Runtime. Studio…

Article

Sep 3, 2019

Data Nodes (D-Nodes) are a repository for analytical data from a variety of sources that also provide the infrastructure for decisioning services. D-Nodes support Decision Data Store data sets that store data in JSON format. The data is distributed and replicated around the D-Node cluster and…

Article

Jun 5, 2019

With Robotic Desktop Automation (RDA), you can use robotic automations, which are configured in Pega ® Robotics Automation Studio, to automate and integrate processes on the desktop. Automating repetitive tasks reduces errors and frees your staff to focus on higher-value, customer-oriented tasks.…

Article

Jun 5, 2019

You can use Robotic Process Automations (RPA) to automate repetitive and unattended back-office activities directly from your Pega ® Platform application. You can batch process large volumes of cases faster and with fewer errors compared with manual handling. For example, you can queue an…

Article

May 13, 2019

Correspondence rules, when configured as an email, allow the use of email templates. Email templates ensure the consistent presentation of email content and give designers flexibility in styling emails. Email templates are available in the correspondence rule form by selecting Templated email from…

Article

Apr 12, 2019

Pega Robot Manager™ extends the functionality of robotic process automation (RPA), which allows you to batch process a large volume of work assignments by using unattended robots with your Pega Platform™ application. Each robot belongs to a work group that has an assigned automation package.…

Article

Oct 12, 2018

Adaptive models belong to the self-learning aspect of decision management in Pega Platform™. They are predictive models that learn about your customers' behavior to make relevant decisions. For example, when a customer accepts one of your offers, the likelihood of customers with a similar…

Article

Oct 4, 2018

By default, Pega Platform™ does not cache service call credentials, which leads to unnecessary queries when retrieving service operators. This behavior might have a negative effect on high volume service applications, such as customer decision hub. To avoid this issue, configure service caller IDs…

Article

May 22, 2018

Symptom Example 1. Pega Survey interaction returns focus back to the first question and changes its answer Example 2. The first radio button or check box gets the interaction focus instead of the control selected Example 3. Refresh This Section not triggered when radio button label is clicked…

Article

May 9, 2018

You can use Pega Web Mashup to create a mashup that embeds a Pega Platform application in another web application. You can create a simple mashup to display information in a harness or embed a case so that users can create work, get the next assignment, or open an assignment. This tutorial…