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Video
Apr 19, 2019

In this Global Client Support (GCS) video created by Mounica Mandaloju, you will learn how to troubleshoot OpenID Connect authentication service integration issues with the Pega Platform.

Support Article
Apr 12, 2019

Summary In the Robot Manager's Work groups tab, on changing the work group status from Running to Stopped, the status remains in the Running state. This occurs despite a page refresh for specific work groups. Error Messages Not Applicable Steps to Reproduce Launch the Robot Manager. Click the…

Support Article
Apr 11, 2019

Summary After skimming and migrating a set of rulesets , agents encounter  UnresolvedAssemblyErrors and shut down. Error Messages Batch activity "<Your_Activity>" threw: com.pega.pegarules.pub.generator.UnresolvedAssemblyError : Invalid expression or reference: No candidates found […

Support Article
Apr 10, 2019

Summary An application is configured such that it prevents the merging of branches which are not reviewed. The 'Merge multiple branches' tool does not allow branches to be selected, even when the branches have been reviewed. Error Messages Not Applicable Steps to Reproduce Modify…

Article
Apr 9, 2019

Chrome Version 73.0.3683.86 (Official Build) (64-bit) blocks saving a ruleset instance. Learn what causes this issue and how to prevent it from happening to you. Symptom As an application developer, you cannot save RuleSet versions in Chrome after an update to Chrome, Version 73.0.3683.86 (Official…

Article
Apr 9, 2019

Pega Sales Automation™ includes a sample application package that you can use to demonstrate the application's features. If you are using the Pega Sales Automation mobile app, you can use optical character recognition (OCR) technology to scan a business card and create a contact in the Pega…

Article
Apr 9, 2019

Pega Sales Automation™ includes a sample data package that you can use to demonstrate the application's features. The sample data package consists of a sales manager, Sarah Kendall, and her ten direct reportees as sales representatives. It also includes the following data types and tools:…

Support Article
Apr 6, 2019

Summary In the Developer portal, unable to create a new Component (despite following the instructions in the Help file). For more information, refer to:  https : //community . pega .com/sites/default/files/help_v722/procomhelpmain. htm # sys %20mgmt/components/sm-create-new-component-tsk. htm…

Support Article
Apr 5, 2019

Summary A Business Intelligence Exchange (BIX) Extract rule is configured to extract data to a target database. The Extract rule includes a property name which is greater than 30 characters. When generating a Data Definition Language (DDL) to create a schema structure in the target database, the…

Support Article
Apr 4, 2019

Summary A new browser tab opens when using the MSOFileUploadHTML rule. This occurs after upgrading to Pega 7.4. Error Messages Not Applicable. Steps to Reproduce Upgrade from PRPC 6.3 to Pega 7.4 Create a button in a section and configure run script as an action Use the MSODisplayFileUploadHTML…