Updated

Content Type

Product

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Industry

Support Article

May 21, 2019

Summary When performing   a browser Refresh after reopening or updating an already deleted Schedule, a blank screen displays with the Submit and Cancel buttons. Error occurs on clicking the Submit button . Error Messages Case not found Message: Work object not available on clipboard, please try…

Support Article

May 21, 2019

Summary When exporting a report to Excel, the data displays in the incorrect format. The text, number, and date columns convert to the decimal format. Error Messages Not Applicable. Steps to Reproduce Run a report definition Export the report to Excel. The date and number format columns are…

Support Article

May 20, 2019

Summary PDF does not have any content when it is generated using the  HTMLToPDF activity. Error Messages Not Applicable. Steps to Reproduce Create PDF content as a section rule in the Required format Create a HTML rule and include section rule inside HTML rule Create an activity and call the …

Support Article

May 17, 2019

Summary On clicking Export to Excel, the Excel file name displays junk characters for Russian and Greek (Cyrillic alphabet) languages. Error Messages Not Applicable Steps to Reproduce Use a Russian filename and pass it as a parameter to the below Java code: String strFileName = getParameterValue (…

Support Article

May 9, 2019

Summary Error occurs when executing the below SQL query in an RDB when there is an exact match request in the regular expression ( regex ). SELECT  pyid AS ". pyID ",  pystatuswork AS ". pyStatusWork ",  regexp _ substr ( pyid ,'UNSC[A- Z ]+') AS ". pyWorkIDPrefix…

Article

May 1, 2019

The Pega Product Composer System for Healthcare application includes reports that are organized by categories. You can view these reports in the My Reports tab in the Product Manager or the Product Development portal. You can get the details of a specific report by clicking the links for the line…

Support Article

Apr 30, 2019

Summary O n rendering a   chart in a report definition, the chart labels are not localized when the column is a Date property. Error Messages Not Applicable Steps to Reproduce Create a report definition Define and a column with localized values.   Run the report. Root Cause A defect in Pegasystems…

Support Article

Apr 30, 2019

Summary Pega Marketing 7.31 on is installed on Pega Platform 7.3.1. The Campaign graph does not load after changing the default locale to hu _HU. Error Messages Not Applicable Steps to Reproduce Navigate to the Operator setting. Set the default locale to hu _HU. Log out and re-log in to the…

Support Article

Apr 30, 2019

Summary The MCOM connection is tested using data pages. When the MCOM connection fails, the root cause of the failure does not display. However, when using the MCOM SDK code with  ApiConfig.setDebug (true);, the root cause for the failure displays. Error Messages Not Applicable Steps to Reproduce…

Support Article

Apr 30, 2019

Summary Optimised fields are unavailable for reporting. After confirming that the property is optimised, when user opens the report browser, edits a report and searches for the property in the Data Explorer, the property does not display. Error Messages   Not Applicable   Steps to Reproduce Create…