Showing 9846 result(s) for User Interface. (Clear filters)

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Support Article
Jan 17, 2019

Summary Grid bottom border does not display when rendered, on the User Interface, with no items. Error Messages Not Applicable Steps to Reproduce Create a table. Include the table in a section. When there are no items to display, bottom border does not display. Root Cause A defect in Pegasystems’…

Support Article
Jan 16, 2019

Summary When using an autocomplete control within a Customer Service task, the results are detached from the control on scrolling. Error Messages Not Applicable Steps to Reproduce Click a dropdown menu with the autocomplete   functionality and scroll down. Root Cause The scroll handler was not…

Support Article
Jan 16, 2019

Summary Application hangs with a browser console error. Error Messages Uncaught SyntaxError: Unexpected end of JSON input at parse (<anonymous>) at JSON.parse (pzpega_ui_harnesscontext_13405383939!pzevalharnessjson_13618607379.js!clientlogbase_11632504602.js!pzpega_ui_lib_provider_1191955478!…

Support Article
Jan 16, 2019

Summary Error occurs when logging in to the to chat server through the load balanced URL. Error Messages http-bind/ 404 (Not found) Steps to Reproduce Pega Chat 7.1.3 is used with Pega 7.2. Set up a load balanced (sticky session enabled) chat server URL, Chat Server - 7.40, and set up the HTTPS…

Support Article
Jan 16, 2019

Summary Post upgrade to Pega 7.4, an event (such as Smart Info not appearing on hover) is not triggered. Error Messages Not Applicable Steps to Reproduce Upgrade PRPC 6.2 to Pega 7.4. Root Cause The old PerformScreenFlow harness was used to run the screen flow. This interfered with the click event…

Support Article
Jan 16, 2019

Summary When creating a flow, 'This is a placeholder' message displays. This occurs post Pega 7.3.1 update. Error Messages Not Applicable Steps to Reproduce Update Pega 7.1.6 to Pega 7.3.1. Open an existing out-of-the-box or application specific flow.   Root Cause An issue in the custom…

Support Article
Jan 16, 2019

Summary Unable to interrogate the Snipping Tool in a Windows 10 system. Error Messages Not Applicable Steps to Reproduce Provide the path to Snippingtool.exe to interrogate the Snipping Tool. Root Cause The snippingtool.exe did not display and could not be added to the adaptor properties.…

Support Article
Jan 16, 2019

Summary When using Pega Sales Automation for Insurance 7.4 on Pega 7.4, error occurs while importing Opportunity B2B data. Error Messages The deferred save failed with the following exception com.pega.pegarules.pub.clipboard.InvalidReferenceException : The reference .Forecast(1) is not valid.…

Support Article
Jan 16, 2019

Summary Dropdown (Control- dropdown ) values do not clear in the user interface after refreshing the section. This occurs even when data is not available on the Clipboard page. Error Messages Not Applicable Steps to Reproduce Create a section. Use the field type as dropdown in the layout. Use…

Support Article
Jan 15, 2019

Summary The '+' icon does not display in the repeating layout. Error Messages Not Applicable Steps to Reproduce Add a repeating layout. Include an expand and collapse with icon. Root Cause The issue was with the spreadsheet's Plus and Minus skin rule. The icon images for the Expand…