Product

Sep 20, 2019

Find resources a Pega user may need to develop and configure user channels with Amazon Alexa, Facebook, Email, Webchat, and SMS.

Article

Aug 20, 2019

The Optical Character Recognition (OCR) component a llows the system to analyze text contained in image-based email attachments. You use this capability in an Pega Email Bot™ to improve the text analysis of emails from users. The Pega OCR component obtains content from image PDF, JPG, PNG, and TIFF…

Article

Aug 15, 2019

These release notes provide information about enhancements, known issues, issues related to updating from a previous release, and issues that were resolved in each release of Deployment Manager. See the following topics for more information: Deployment Manager 4.5.1 Deployment Manager 4.4.2…

Article

Aug 13, 2019

Key DevOps enhancements in this release of Pega Platform™ include improvements to Pega unit tests, application quality monitoring, and Deployment Manager. For example, in Deployment Manager 4.4 and later, you can now use the Merge Branches wizard to merge branches and start a continuous integration…

Article

Aug 11, 2019

Pega Intelligent Virtual Assistants™ (IVAs) and Pega Email Bots™ for conversational channels now support the new intelligent natural language processing (iNLP) text analyzer. This advanced text analyzer is decisioning enabled to help provide quicker and smarter quicker responses. As a result, you…

Article

Aug 9, 2019

Perform more comprehensive regression testing and verify application quality by unit testing more rule types and configuring activity status assertions. By unit testing more rule types and configuring activity status assertions, developers can more easily make sure the application meets…

Article

Aug 9, 2019

Beginning in Deployment Manager 4.5, you can now automatically diagnose more issues with your pipelines so that you can spend less time manually troubleshooting. You can now use the diagnostic tool to do the following actions: Verify that Jenkins information is appropriately configured in pipelines…

Article

Aug 9, 2019

Group scenario tests into test suites to run multiple related test cases as part of purpose-specific UI tests, such as smoke tests, regression tests, and outcome-based tests. By using scenario test suites, you can more effectively perform targeted testing of application changes. Creating scenario…

Article

Aug 9, 2019

Operators of Pega Email Bot™, such as customer service representatives, can now access multiple work queues in the Email Manager portal, making the triage process much more efficient and effective. Operators only have access to work queues for the current Pega Platform™ application. The following…

Article

Aug 9, 2019

You can save time and effort by adapting existing scenario tests for new scenarios instead of creating new tests from scratch. By editing existing tests, you can focus on maintaining a smaller number of functional tests that you can repurpose for different use cases. After a user interface or…