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Support Article

Sep 12, 2019

Summary On click of the Layout Group tabs, the Defer load activity is called twice in a layout group. Error Messages Not Applicable. Steps to Reproduce Create a section and add a Layout Group in it Include a dynamic layout inside the layout Configure the Defer load activity on the dynamic layout…

Support Article

Sep 12, 2019

Summary After clicking a checkbox, there is a delay in the checkbox selection. Event execution takes long in the Internet Explorer browser. Error Messages Not Applicable Steps to Reproduce Click any checkbox  or dropdown. Root Cause In the design, the harness/section has multiple Layout group tabs…

Article

Sep 10, 2019

These release notes provide information about enhancements and known issues that were resolved in each Pega Predictive Diagnostic Cloud™ (PDC) release. Current version The following enhancements have been implemented: Pega Predictive Diagnostic Cloud 2.09 (September 10, 2019) You can now quickly…

Support Article

Sep 9, 2019

Summary System performance degrades when displaying Search results in the Autocomplete control. The Autocomplete is configured to match the Search text on three record properties of the Data-Admin-Operator-Id (pyUseridentifier, pyLastName, and pyFirstName) class to obtain the subset of pages which…

Support Article

Sep 6, 2019

Summary Web Mashup is embedded in an external website. The Mashup code does not work on embedding it in the website page. Error Messages Not Applicable Steps to Reproduce Load the Pega Mashup on click of a link on a webpage. Root Cause The Mashup rendering is not triggered on load of a page since…

Support Article

Sep 6, 2019

Summary Error occurs when tracing a file through the File Listener. Error Messages Tracer Session Error: This rule RULE-SEVICE-FILE JDEFILEUPLOADJDEFILEUPLOADJDEFILEUPLOAD is being traced by operator C5100701 from requestor. HLH4H1DHMRO30H0TU4VQ4GJC3UPITSMATA - Please restart tracer. Steps to…

Support Article

Sep 5, 2019

Summary A Process Commander Autonomic Event Server (AES) instance reports poor performance on a standard Process Commander SQL Statement. Below is the poorly performing SQL statement: SELECT   pzInsKey as "pzInsKey" ,   pyRuleSetVersionID as "pyRuleSetVersionID" ,  …

Support Article

Sep 5, 2019

Summary On invoking a Pega REST Service, the service's performance degrades when using authentication. Use Case 1: With no authentication, the service replies in 0.045 seconds Use Case 2: With basic authentication, the service replies in 0.317 seconds Use Case 3: With OAuth authentication, the…

Support Article

Sep 5, 2019

Summary Unable to create a database template table. Error Messages An error occurred while attempting to write to the destination DB Exception found in logs from UtilTier: [PegaRULES-Batch-11] [STANDARD] [ ] [App-Ruleset:01.01.01] (ableForClass._baseclass.Action) ERROR   - CreateDBTableForClass -…

Support Article

Sep 5, 2019

Summary Development system's performance degrades and multiple long running AA queries are generated in the Alert log. The Development environment is running the MS SQL server. Error Messages AA query sample: SELECT TOP 1 r.pxinsid AS "pzRuleName"  FROM   pega73rules.…