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Article
Apr 15, 2019

Artificial intelligence insights predict both the probability of and the date when an opportunity moves to the next stage or closes. Predictions based on artificial intelligence can help sales representatives to proactively assess risks on deals in the pipeline. Before using artificial intelligence…

Article
Apr 9, 2019

The Pega Sales Automation™ application uses decisioning capabilities to provide predictive lead scores for lead ranking. The lead score predicts how likely it is that a lead will turn into an opportunity. This helps to focus on the most promising leads to maximize sales. For information about this…

Article
Apr 9, 2019

The following tables list the required hotfixes required by the Pega® Foundation for Financial Services application. To request a hotfix, go to your account on My Support Portal . Click +Create and select Request Type > Existing Hotfix Request. Enter and verify the hotfix details and click…

Article
Apr 1, 2019

The Pega Sales Automation™ application uses built-in decisioning capabilities to provide managers with insights about how sales representatives perform during their 90-day probation period. During the first 90 days, the adaptive models analyze data about the sales representatives including their…

Article
Mar 29, 2019

Pega ® Platform provides encryption of sensitive data while the data is at rest. For more information, see Encryption in Pega Platform . This encryption can be performed using a platform cipher or by using a custom cipher that you define. To implement a custom cipher, you create the cipher class,…

Article
Mar 25, 2019

Go to the Pega Predictive Diagnostic Cloud™ product page on Community .

Article
Mar 22, 2019

Pega Platform™ supports two-factor authentication by sending a one-time password (OTP) to a user through email. The user must enter this one-time password in your Pega Platform application for verification. Two-factor authentication is supported for the following use cases: In custom authentication…

Article
Mar 6, 2019

The prconfig.xml   file and Dynamic System Settings include parameters that control access to the Pega Platform™ database. As a best practice, use the Dynamic System Settings rather than editing the prconfig.xml file. Edit the prconfig.xml file to overwrite Dynamic System Settings that apply to a…

Article
Feb 28, 2019

The System Summary landing page lists performance interaction statistics for your monitored system. Use the page to quickly view your system’s condition. In the Pega Predictive Diagnostic Cloud™ header, you can select the name of the monitored system. The System Summary is divided into the…

Article
Jan 16, 2019

Ethoca Alerts supports the following services: Merchant eligibility API Create Get Alert Id Merchant outcome EventNotificationCallback The endpoint URL for all Ethoca Alerts services is defined in the EthocaEndPointURL dynamic system setting. Merchant eligibility API Operation ID Merchant…