Updated

Content Type

Product

Capability

Industry

Article
Jan 29, 2019

The following tables list the required hotfixes required by the Pega® Foundation for Financial Services application. To request a hotfix, go to your account on My Support Portal . Click +Create and select Request Type > Existing Hotfix Request. Enter and verify the hotfix details and click…

Article
Jan 29, 2019

Data encryption in Pega ® Platform gives sensitive data in your applications an additional layer of security while preserving critical Pega Platform functionality. Data encryption makes it easier to comply with privacy policies, regulatory requirements, and contractual obligations for handling…

Article
Jan 24, 2019

The Improvement Plan landing page provides detailed information about issues that affect the performance of your monitored system. By looking at this information, you can identify areas that you need to work on to improve your system's performance. To access the page, on the navigation pane,…

Article
Jan 16, 2019

Ethoca Alerts supports the following services: Merchant eligibility API Create Get Alert Id Merchant outcome EventNotificationCallback The endpoint URL for all Ethoca Alerts services is defined in the EthocaEndPointURL dynamic system setting. Merchant eligibility API Operation ID Merchant…

Article
Jan 11, 2019

Once the Ethoca processing merchant outcome is fetched successfully, the ProcessEthocaMerchantOutcome flow is called, which processes the dispute based on the outcome. The EthocaSuggestedpath decision table is called in this flow,and is used to decide the next flow that the dispute should take. The…

Article
Jan 11, 2019

Fetching the alert ID and merchant outcome for the Smart Dispute for Issuers application can be performed by using either of the following methods: Manual polling – By manually submitting the Awaiting AlertID assignment, the system calls the /transactions/batch/{batchId} URL initially and waits for…

Article
Jan 8, 2019

Pega Predictive Diagnostic Cloud™ can monitor your application performance and diagnose system health issues to minimize their impact on your business. You can access Pega Predictive Diagnostic Cloud with single sign-on (SSO) authentication by clicking a link in the Pega Support portal. To start…

Article
Dec 19, 2018

As a Pega Predictive Diagnostic Cloud™ operator with a manager role, you can request that email digests and event notifications be sent to specific mailboxes, so that the recipients stay informed about system health information. The following types of notification are available: Schedule-based…

Article
Dec 6, 2018

In the case of an error in any of the service calls, the top-level ThirdPartyErrorsPage is populated with the response code and the service status. The GetInvalidEthocaHTTPStatusCodeDesc map value matches the response code with the respective error message. The message is later added to the case…

Article
Dec 6, 2018

The Ethoca Eliminator API supports the basic and HMAC SHA1 authentication schemes. The EliminatorRequestGET and CaseOutcomeRequestPUT data transforms reference the GenerateEthocaSignature data transform that obtains the request configuration and signature generation settings from the D_…