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Article

Jun 7, 2019

Pega ® Customer Service for Healthcare, Pega Sales Automation for Healthcare, and Pega Marketing are components of the Pega Customer Relationship Management for Healthcare suite of applications. The suite of applications includes the following customer relationship management features: Access to…

Article

May 31, 2019

Pega Customer Service , Pega Sales Automation , and Pega Marketing are components of the Pega Customer Relationship Management suite of applications. These applications include the following customer relationship management features: Access to the applications in a common environment and the…

Article

May 31, 2019

The distribution media for the Pega ® Customer Relationship Management for Healthcare suite of applications has a shared application that includes sample access groups, sample integration rulesets, and Pega Foundation for Healthcare rulesets. It also includes sample applications with sample…

Article

May 31, 2019

Pega ® Customer Service for Healthcare and Pega Sales Automation for Healthcare use their native data models for contact, organization, and other data entities. Because the data models are different in both of these applications, the synchronization of data for contact or organization entities is…

Article

Apr 3, 2019

Learn about Pega Marketing™ upgrade paths, so that you can plan the upgrade that best fits your requirements. Depending on your current version of Pega Marketing, you may need to upgrade to an interim version before you upgrade to the most recent release. After you determine the correct upgrade…