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Article

Jun 5, 2019

This article discusses the most important installation and configuration options needed to successfully run robotic automations from your Pega® Platform application. You can choose from the following installation options: Run-time only installation – The run-time only installation installs Pega…

Article

Jun 5, 2019

With Robotic Desktop Automation (RDA), you can use robotic automations, which are configured in Pega ® Robotics Automation Studio, to automate and integrate processes on the desktop. Automating repetitive tasks reduces errors and frees your staff to focus on higher-value, customer-oriented tasks.…

Article

Jun 5, 2019

You can use Pega Robotic Desktop Automation to add automation capabilities to your Pega 7 application. With Robotic Desktop Automation (RDA), you can create a unified desktop experience by automating routine tasks on the user’s desktop. Examples of common desktop automations include: Synchronizing…

Article

Jun 5, 2019

You can use Robotic Desktop Automation (RDA) to integrate and automate processes on the desktop. With desktop automations, you can: Synchronize all your desktop applications with a customer's account information. Automatically launch or close applications on the desktop. Send updated customer…

Article

Jun 5, 2019

You can use Robotic Process Automations (RPA) to automate repetitive and unattended back-office activities directly from your Pega ® Platform application. You can batch process large volumes of cases faster and with fewer errors compared with manual handling. For example, you can queue an…

Article

Jun 5, 2019

You can use Pega Robotic Process Automation (RPA) to automate repetitive and unattended back-office activities directly from your Pega 7 Platform application. With RPA, you can batch process large volumes of cases faster and with fewer errors compared with manual handling. For example, you can…

Support Article

May 21, 2019

Summary Server hangs and runs out of database connections after a few Business Intelligence Exchange (BIX) extraction processes. This occurs after installing the Business Intelligence Exchange (BIX) hotfixes of HFix-33295.jar, HFix-38109.jar and HFix-46693. The extraction retrieves a workitem…

Support Article

May 20, 2019

Summary Error occurs on using the  Rulesets Refactor option to copy or merge rulesets . Error Messages The following Classes in the Source RuleSet ( s ) have RuleSet Restrictions and cannot be copied to the Target. You must update the Classes shown below to incorporate the new RuleSet and its…

Support Article

May 16, 2019

Summary In report definition rules, on enabling the 'Prompt for filter changes before displaying report' option, the report title displays as 'Report' on the Tab when the report is run on the report browser. Error Messages Not Applicable Steps to Reproduce Configure the portal…

Support Article

May 13, 2019

Summary In the Internet Explorer 11 browser, when uploading a document with incorrect format, the validation error message is displayed twice. Error Messages Not Applicable Steps to Reproduce Upload a incorrectly formatted document on the Signature page. Root Cause The validation error message…