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Support Article

May 20, 2019

Summary Error occurs on using the  Rulesets Refactor option to copy or merge rulesets . Error Messages The following Classes in the Source RuleSet ( s ) have RuleSet Restrictions and cannot be copied to the Target. You must update the Classes shown below to incorporate the new RuleSet and its…

Support Article

May 6, 2019

Summary When using a third party JAR file (such as, saxon9.jar file), to create a new functionality that is not present in Pega, unable to open an Excel file that is generated using MSOGenerateExcelFile API. This occurs only when the JAR file is imported in the instance. Error Messages For Dry Run…

Support Article

Feb 23, 2019

Summary In Pega 7.2, the Setup & Clean up tab in a data page test case does not display. Additionally, Assertion does not display in a data page. Error Messages Not Applicable Steps to Reproduce Create a test case for the data page. Setup & Clean up tab does not display. Additionally, …

Video

Aug 24, 2018

Video tutorial on setting up a team in Pega Express. Objectives: Create a team Update roles and user profiles Prerequisites: Getting access to Pega Express

Video

Aug 24, 2018

Video tutorial on routing work to users and groups in Pega Express. Objectives: Route an assignment to a work queue Route an assignment to a worklist Prerequisites: Getting access to Pega Express Setting up a team Defining a life cycle for a case type

Support Article

Jul 31, 2018

Summary The description of a field value rule does not change after it is created. On rule check-in, the description reverts to the previous one. Error Messages Not Applicable. Steps to Reproduce Create a field value rule Check out the rule  Change the description and check in the rule .  The…

Video

Jul 5, 2018

Pegasystems Product Manager, Linoy Alex, shows you what's new in Test Automation in Pega 7.2.1.

Support Article

Jul 4, 2018

Summary An activity rule has a justification on certain types of guardrail warnings. After a rule is modified, such that one of the warnings is cleared, the guardrail justifications are removed. However, the guardrail warnings remain. Error Messages Not Applicable. Steps to Reproduce Create an…

Support Article

Jun 18, 2018

Summary Unable to justify two guardrail warnings for a single Section rule. After updating comments and saving or checking-in the rule, the justification does not display. Error Messages Not Applicable. Steps to Reproduce Launch the application Justify two guardrail warnings Save or check-in the…

Support Article

May 29, 2018

Summary pzAttachFile shows superfluous screen ‘Attach content’ with message.  In a screenflow with an input screen  which includes several input fields and also a button to add a file of a specific category, if the user omits to add a file a validation error is given by use of function “A […