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Product

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Oct 3, 2016

Contacting Pegasystems   On the web On the Pegasystems (www.pega.com) home page, click Contact.

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Oct 3, 2016

Deprecated features Deprecated features in Pega 7 Platform are still supported when the product is upgraded, but their use in new development is not advised.

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Oct 3, 2016

Copyright and trademark notices Copyright Copyright © 2016 Pegasystems Inc. All rights reserved. Trademarks For Pegasystems Inc. trademarks and registered trademarks, all rights reserved.

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Oct 3, 2016

Working with user forms Standard user forms offer important capabilities and power to application users. You can customize the standard forms to meet design or usage requirements for your application.

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Oct 3, 2016

Audit trails, case narratives, and attachments User forms include two tabs. The Audit tab enables users to display the work history and narrative entries for a case.

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Oct 3, 2016

  Working with ad hoc cases An ad hoc case is a case an operator can manually create to track work that is not instantiated from a case type defined in the current application.

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Oct 3, 2016

Case Manager portal Pega 7 Platform includes a standard portal that is recommended for new applications, the Case Manager.

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Oct 3, 2016

    Case Manager portal — Using My Cases The My Cases page in the Case Manager portal initially displays, in the top-level nodes of a tree grid, all cases where the following are true: The ca

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Oct 3, 2016

Case Manager portal — Using the Dashboard The Dashboard page of the Case Manager portal is the default home screen that appears when a user logs in to the Case Manager.

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Oct 3, 2016

Adding a case or Pulse attachment from a web storage provider When you work on a case, you can add content from a web storage provider to the case in the Attachments and Pulse sections.