Article
Subscribing to notifications in Pega Predictive Diagnostic Cloud
Oct 21, 2019
Inform Pega Predictive Diagnostic Cloud™ (PDC) users about system health by setting up email digests and event-based notifications. Keep all or specific users up to date with a complete Improvement Plan, a list of up to the five most urgent items from various areas of impact, a periodic digest of…
Article
Removing integration with a project management tool from Pega Predictive Diagnostic Cloud
Oct 18, 2019
You can remove an integration that you no longer need in Pega Predictive Diagnostic Cloud™ (PDC). Log in to PDC as a manager. In the PDC header, click Diagnostic Cloud > System Administration > Integrations . In the Configured Integrations section, click the Delete icon next to the…
Article
Sharing a Pega Predictive Diagnostic Cloud case with a project management tool
Oct 18, 2019
Pega Predictive Diagnostic Cloud™ (PDC) creates cases that help you monitor the occurrences of an issue in your system. To track the resolution of a case in a project management tool, such as Agile Studio , Jira, or ServiceNow, share a case from within PDC. After you share a case, you can find…
Article
Integrating Pega Predictive Diagnostic Cloud with ServiceNow
Oct 18, 2019
Integrate Pega Predictive Diagnostic Cloud (PDC) with ServiceNow to track and manage the resolution of issues detected in your monitored system by PDC. After you configure this integration, you can create ServiceNow incidents by sharing PDC cases. Currently, PDC supports only basic authentication…
Article
Integrating Pega Predictive Diagnostic Cloud with Agile Studio
Oct 18, 2019
Integrate Pega Predictive Diagnostic Cloud (PDC) with Agile Studio to track and manage the resolution of issues detected in your monitored system by PDC. After you configure this integration, you can create Agile Studio stories and bugs by sharing PDC cases. PDC supports basic authentication and…
Article
Integrations with project management tools in Pega Predictive Diagnostic Cloud
Oct 17, 2019
Pega Predictive Diagnostic Cloud™ (PDC) collects various types of data about your monitored system, and creates cases. You can share PDC cases with project management tools to track the resolution of issues. For more information about how PDC uses data points to track issues, see Event grouping in…
Article
What's new in Pega Predictive Diagnostic Cloud
Oct 17, 2019
These release notes provide information about enhancements and known issues that were resolved in each Pega Predictive Diagnostic Cloud™ (PDC) release. Current version The following enhancements have been implemented: Pega Predictive Diagnostic Cloud 2.14 (October 17, 2019) You can now immediately…
Article
Integrating Pega Predictive Diagnostic Cloud with Jira
Oct 10, 2019
You can integrate Pega Predictive Diagnostic Cloud (PDC) with Jira to track and manage the resolution of issues detected in your monitored system by PDC. After you configure this integration, you can create Jira stories and bugs by sharing PDC cases. Currently, PDC supports only basic…
Article
Resolving issues in your system with Pega Predictive Diagnostic Cloud
Sep 26, 2019
Resolve common performance issues and find the root cause by using the Pega Predictive Diagnostic Cloud™ (PDC) problem-solving tools. With Event Viewer, you can access diagnostic data from all the nodes in your system. To start resolving a performance or stability issue, consider the following…
Article
Issue identification and research with Pega Predictive Diagnostic Cloud
Sep 26, 2019
Pega Predictive Diagnostic Cloud™ (PDC) helps you identify areas that you need to work on to improve your system's performance. Use Improvement Plan to view a summary of issues that affect the performance of your monitored system. Use Event Viewer to conduct an in-depth investigation.…