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Article
Jan 18, 2019

If you configured your on-premise system to use the best practice high availability option, you can apply a patch with minimal or no downtime. The rules schema upgrade occurs out-of-place, and the data schema upgrade occurs in place. The upgrade involves three schemas: Data schema – your current…

Support Article
Jan 18, 2019

Summary The Field label is configured within the Text Area control and the Required checkbox enabled. With this configuration, on tabbing tab out of the portal without entering any text, the label font size changes. After entering text, the font size returns to the actual size. Before tabbing out:…

Support Article
Jan 18, 2019

Summary Revision Management Overlays include rules that are checked out in Private Edit. Error Messages .pxPropertyReferences(26).pyID: .pxPropertyReferences(44).pyID: Class-Treatment-Two was not found.  .pxPropertyReferences(56).pyID: Class-Treatment-Two was not found. .pxPropertyReferences(68).…

Support Article
Jan 18, 2019

Summary While editing a report definition using Chrome browser (or any browser other than Internet Explorer (IE) 11), the 'Column Format' magnifying icon does not display. In Chrome browser: In Internet Explorer 11 browser: Error Messages Not Applicable Steps to Reproduce In the Chrome…

Article
Jan 17, 2019

You can build custom repository types for various file storage purposes, such as DevOps and as content storage for case attachments. Custom repository types are implemented by using repository APIs. For more information about building and configuring custom repositories, see Custom repository types…

Support Article
Jan 17, 2019

Summary In many applications, PEGA0005 alerts are caused by two stored procedures, SPPR_SYS_RESERVEQ and SPPR_PURGE_TABLE.   Error Messages PEGA0005 Database query operation has exceeded an elapsed time threshold setting. Steps to Reproduce In Pega applications that use the stored procedures …

Support Article
Jan 17, 2019

Summary Pega application is loaded in a Web view (iFrame) on an Android mobile device.  The authentication service (request) and functionality (calling GetNextWork activity) works correctly in the first instance. When the user logs off and logs in, a new request for authentincation is successful,…

Support Article
Jan 17, 2019

Summary Unable to select an option from a drop down list. This occurs when selecting a data transform from a drop down with more than 100 data transformation options while unit testing a proposition filter. The underlying section (pzRunLeft) is the final rule while converting the control to an auto…

Support Article
Jan 17, 2019

Summary The Email Listener repeatedly processes an email with a broken image. Error Messages Not Applicable Steps to Reproduce Not Applicable Root Cause A third-party product issue. When using an exchange server and POP3 protocol, and if the email HTML has invalid references to an image in the…

Support Article
Jan 17, 2019

Summary In the Internet Explorer browser, the header and footer do not render any content (header and footer are blank) in Designer Studio.  This occurs for applications with 'ABC...' prefix. Error Messages Not Applicable Steps to Reproduce Log in with operator as ABC:Administrators …