Updated

Content Type

Product

Capability

Article

Sep 9, 2019

Elasticsearch was introduced in Pega 7.1.7 to offer improvements to fault tolerance and search speed over Lucene, which had been used in earlier Pega releases. From Pega 7.1.7 through Pega 7.4, common issues have been reported that best practices and troubleshooting techniques can prevent. This…

Article

Aug 12, 2019

Symptoms Reported symptoms include the following problems and similar symptoms that result in production systems becoming corrupt and, therefore, unavailable: Log in fails after critical pr_sys_app tables are truncated. Production system not available after pr_sys_app tables are truncated. Users…

Video

May 28, 2019

Learn about Agents in the Pega Platform: Definition, types, and modes. Find out how to create a custom agent queue, how to manage an agent queue, and how to requeue a broken queue. Get answers to frequently asked questions about agent threads, debug logging, and seeking GCS assistance.   Please…

Article

Oct 5, 2018

In Pega Platform 7.4 and earlier, you can run an activity to erase customer data. For Pega Platform 7.3 and 7.4, you can download a ruleset that contains the activity from  Pega Exchange . For earlier Pega Platform versions, you need to manually create the activity. Optional: Downloading the…

Article

Oct 5, 2018

In Pega Platform 7.4 and earlier, you can run an activity to retrieve customer data. For Pega Platform 7.3 and 7.4, you can download a ruleset that contains the activity from Pega Exchange . For earlier Pega Platform versions, you need to manually create the activity. Optional: Downloading the…

Article

Oct 4, 2018

By default, Pega Platform™ does not cache service call credentials, which leads to unnecessary queries when retrieving service operators. This behavior might have a negative effect on high volume service applications, such as customer decision hub. To avoid this issue, configure service caller IDs…

Article

Sep 27, 2018

Adaptive models belong to the self-learning aspect of decision management in the Pega 7 Platform. They are predictive models that learn about your customers' behavior to make relevant decisions. For example, when a customer accepts one of your offers, the likelihood of customers with a similar…

Video

May 28, 2018

Pegasystems Product Manager, Vinay Kamath, shows you what's new in User Experience in Pega 7.2.

Video

May 28, 2018

Pegasystems Product Manager, Dennis Grady, shows you what's new in Pega Express in Pega 7.2.

Video

May 28, 2018

Pegasystems Product Manager, Michael Degatano, shows you what's new in Data Management in Pega 7.2.