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Support Article
Apr 11, 2019

Summary   Select All label is not horizontally aligned with other labels on a grid. Error Messages   Not Applicable   Steps to Reproduce Configure a repeat grid with each column containing a checkbox to select rows Configure a column header as 'Select All' with a check box to perform the…

Support Article
Apr 9, 2019

Summary Error occurs while filtering any of the columns in the table with over 60,000 records. Error Messages When accessing the report: An error occured on executing the query for the report definition - There was a problem getting a list: code: 6522 SQLState : S0001 Message: A .NET Framework…

Support Article
Apr 9, 2019

Summary When installing Pega on WebSphere ND 8.5.5.10, PegaRULES and PegaAlert log files do not display in the specified location in the prlogging file. That is, Pega does not write logs to the folder specified in the  prlogging file. The prlogging  file is the same as the file present in the…

Support Article
Mar 21, 2019

Summary   Error on creating Connect-REST  using wizard.  Error Messages   the Response Data was Not recognized as JSON or XML and Can't be saved problem Invoking Rest client Steps to Reproduce   Unknown Root Cause Request and response were incorrectly configured on  Connect-REST . Resolution…

Support Article
Mar 19, 2019

Summary A rule is circumstanced by a property. Error occurs when circumstancing the same rule with a different property. Error Messages This rule already has a circumstance property defined ( PropertyA ); you cannot give it another. Steps to Reproduce Create a rule (activity) in Ruleset 01-01-01.…

Support Article
Mar 15, 2019

Summary The parent screen auto scrolls up on submitting a modal dialog.  Error Messages   Not Applicable Steps to Reproduce   Include multiple sections within a section.  Create a button, on click of which, the modal dialog launches Submit the modal dialog. The screen auto scrolls up ( not…

Support Article
Mar 11, 2019

Summary Error displays on the PegaRules Log file post installing  HFix-37206 for the Concurrent Modification exception. Error Messages Exception PRRuntimeException : corruptlist :property not in parent's list!  clipboard.ClipboardPropertyBase.indexOf ( ClipboardPropertyBase.java :1987) …

Support Article
Mar 5, 2019

Summary Navigation menu on the screen is not removed after a few clicks.  Error Messages   Not Applicable Steps to Reproduce   Open Designer Studio menu Click an item on the menu Root Cause A defect in Pegasystems’ code or rules.  Resolution Apply HFix-50969.   SA-73453

Support Article
Mar 1, 2019

Summary Error occurs on deploying access groups and access roles to the Quality Assurance (QA) environment. All the rules are not deployed to another environment. Error Messages   All the Data instances were missing in QA.   Steps to Reproduce   1. Create an Access Role rule file 2. Clone it with…

Support Article
Feb 26, 2019

Summary When errors are flagged on the screen, the display area of the screen reduces and requires scrolling. The information displays in one half of the screen, while the rest of the screen is blank. Error Messages Not Applicable Steps to Reproduce Add a checkbox onclick  to configure a refresh-…