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Support Article
Feb 18, 2019

Summary Previous screen displays on using the Backspace key when the cursor is on the read-only text area field on the Internet Explorer browser . Error Messages Not Applicable Steps to Reproduce 1. Configure a grid such that it is dynamically created by a report definition 2. Configure a format as…

Support Article
Feb 12, 2019

Summary On configuring DATA-ADMIN-CALENDAR with 'Europe/Minsk' time zone, the specified Closed days are considered during calculation. The same works fine with other time zones like 'Africa/Nairobi'. Error Messages Not Applicable. Steps to Reproduce Use function Lib(Pega-RULES:…

Support Article
Feb 12, 2019

Summary Unable to copy any label or value from the Information tab in the work item. This occurs in both Internet Explorer and Chrome browsers. Error Messages Not Applicable. Steps to Reproduce Log in to the user portal Open a work item from the available work basket Copy paste the value of any…

Support Article
Feb 11, 2019

Summary Gadgets created using Pega Web Mashup do not load in web applications using AngularJS framework. The gadgets load only when the DIV HTML tag is already included in the Document Object Model (DOM) tree at page load. Error Messages Not Applicable Steps to Reproduce Create a web application…

Support Article
Feb 11, 2019

Summary Error occurs while using the prpcUtils.sh script to automate the deployment. Error Messages BUILD FAILED /appfiles/pega_import_utility/7.1.8/PegaAutomatedDeployment/scripts/commonUtilities.xml:40: Unable to execute sql query: select max(s.pySystemName) from APPRULES.pr_data_admin s inner…

Support Article
Feb 6, 2019

Summary   An application that has been upgraded from Pega 7.1.5 to Pega 7.1.8 throws an IntegrityConstraintViolationException during Obj-Save in an activity. The application's data model has a cascading primary key > foreign key relationship. The application is using the IBM DB2 zOS…

Support Article
Feb 4, 2019

Summary Error occurs while running the Business Intelligence Exchange Extract rule. Error Messages 'To Table' field length of " " cannot be more than 30 characters . pyName . Steps to Reproduce Create and run a Business Intelligence Exchange Extract rule. Root Cause A defect in…

Support Article
Jan 31, 2019

Summary Unable to pull reports for the Customer Support Functions team from the Business Customer Support Functions work basket. Error Messages Not Applicable Steps to Reproduce Navigate to Volume of Active Requests > + Unassigned Transit > Business Customer Support Functions work basket.…

Support Article
Jan 31, 2019

Summary When the Pega busy icon or throbber displays, only half of the background page masks. Error Messages Not Applicable Steps to Reproduce Configure a button to have actions (Ajax calls) such that Pega introduces the busy icon. Root Cause A defect in Pegasystems’ code or rules. Busy Indicator…

Support Article
Jan 30, 2019

Summary The  rightBodyTbl value grows continuously in  HTMLTableElement on opening the application. Error Messages Not Applicable. Steps to Reproduce Run the application using Snap Start. Root Cause The pzpega _ ui _grid JavaScript   init and nullify functions were not configured correctly.…