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Support Article
Apr 11, 2019

Summary After skimming and migrating a set of rulesets , agents encounter  UnresolvedAssemblyErrors and shut down. Error Messages Batch activity "<Your_Activity>" threw: com.pega.pegarules.pub.generator.UnresolvedAssemblyError : Invalid expression or reference: No candidates found […

Support Article
Apr 5, 2019

Summary   Performance degradation of prpcutils. Export and Import operations take a long time. Error Messages   Not Applicable Steps to Reproduce   Use the Export or Import tool in prpcutil. Root Cause An issue in the custom application code or rules. Resolution Perform the following local-change:…

Support Article
Apr 5, 2019

Summary Pega 7.1.7 is built on the Pega Customer Service and Sales Automation (SFA) frameworks. Database is MSSQL 2012 and WebLogic server 12c. The data pages are loaded asynchronously on the landing page. When navigating to the Details page on clicking the link, the sections do not render …

Support Article
Apr 3, 2019

Summary   Unable to hide link using pxIsEditable. User adds links to the pxIsEditable When rule. The system works fine till a certain nesting level and breaks down after including a few sections. The SectionReadOnly param is removed from page while returning to parent section. The links marked…

Support Article
Apr 3, 2019

Summary In the Internet Explorer browser, unable to change dropdown list values . Error Messages Not Applicable Steps to Reproduce Launch the Case Manager portal. Change the dropdown value in the dropdown list in the Internet Explorer browser. The original value persists. Root Cause An issue in the…

Support Article
Mar 26, 2019

Summary Report filter allows selection of Available and Valid values. Error Messages Malformed SQL , Missing Where Clause causes, SQLException . Steps to Reproduce Open the Pega report definition. Run the report and select any filter criteria. A modal dialog must open. Add text in the Available…

Support Article
Mar 21, 2019

Summary When implementing SAML Auth  single sign-   on (SSO) using ( IdP Initiated SSO) Pega 7.1.7, SAML SSO session timeout fails. Error Messages Not Applicable Steps to Reproduce Configure SAML Auth  with timeout. Root Cause SAML Auth rules by default have the pySupportsPegaTimeout  property set…

Support Article
Mar 19, 2019

Summary Row visibility functionality does not work in a repeating layout group. The out-of-the-box filter mechanism for the repeating grid layout displays all items from the source page list despite applying the visibility rules. Error Messages Not Applicable Steps to Reproduce Create a data table…

Support Article
Mar 11, 2019

Summary The PDF generated through a SmartShape in the flow and through the pxcreatePDF in the activity differs in font size. This occurs despite invoking the HTMLToPDF activity in both the flows. Error Messages Not Applicable Steps to Reproduce Configure a flow with a SmartShape to create a PDF.…

Support Article
Mar 11, 2019

Summary Multiple (1378812) records are inserted into the pr_data_ih_fact table. Error Messages Not Applicable    Steps to Reproduce Unknown Root Cause A defect in Pegasystems’ code or rules. Fact data insertion behaved incorrectly. Resolution Apply HFix-47205. SA-65893