Content Type



Mar 27, 2019

To control automatic schema changes in your database, edit the AutoDBSchemaChanges dynamic system setting and associated privileges. By default, if the current operator has the PegaRULES:SysAdm4 access role, Pega Platform™ makes automatic changes in the database schema to support the following…

Support Article
Jan 31, 2019

Summary The Rule not found exception displays when the section holding an expand pane is expanded manually and refreshed. A flow action opens on click of bound. Pega checks for the flow action in an incorrect class name when the pane is expanded. Error Messages Caught exception: com.pega.pegarules.…

Support Article
Jan 28, 2019

Summary Unable to restart the server after clearing the PegaTempDir and   multiple database exceptions occur. Error Messages 0000002c ConnectionEve W J2CA0206W: A connection error occurred. To help determine the problem, enable the Diagnose Connection Usage option on the Connection Factory or Data…

Support Article
Dec 12, 2018

Summary Ruleset version instances are not included in the Product rule. Error Messages Not Applicable. Steps to Reproduce Create a Product rule Include a Ruleset and the range of versions in the ' Rulesets to include' section Select the 'Exclude Non Rule Resolved Rules' check…

Support Article
Nov 26, 2018

Summary Users report that the red X on the modal dialog is not accessible by the keyboard. However, they can click the red X with the mouse to close it. When accessibility is turned on, it becomes challenging to close the modal dialog if the Close button is not available. When this situation occurs…

Oct 10, 2018

The Pega-provided stored procedure sppr_sys_reservequeueitem_b is used for various Pega processes. Over time, this stored procedure has been updated to improve its performance. The indexes, which are displayed as text in this article, and the stored procedure, which can be downloaded from the…

Support Article
Sep 28, 2018

Summary A window is selected to capture using the Pega provided Capture screenshot flow action. However, on submitting the selection, error messages display. This occurs in Internet Explorer 11 browser. Scenario: The screen capture fails when opening a modal window in the Internet Explorer browser…

Support Article
Aug 21, 2018

Summary Attempt to connect to an external application through Java fails with exceptions in the logs. Error Messages [  TP-Processor21 ] ( nvoke.Rule_Connect_Java.Action ) ERROR xx.xxxxxxx.xxx|xxx.xx.xxx.xx|Rule- Connect-Java .OBInterfaces-GE- GeDAOImpl -. getCompaniesByName I648389 - method failed…

Support Article
Jul 31, 2018

Summary Error occurs while saving the out-of-the-box InvokeAxis2 and Invoke activities which are called when Connect-SOAP is used. Error Messages 1. ERROR in Rule_Obj_Activity_Rule_Connect_SOAP_InvokeAxis2_Action_20180514T093231_923_GMT.java (at line 723) com.pega.apache.axis2.context.…

Support Article
Jul 20, 2018

Summary Declare Expressions do not update the target property value correctly. Error Messages Not Applicable. Steps to Reproduce Log in to the application Set the source property using an activity Update the target properties values using the Declare Expression rule Configure the rule to update the…