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Article

Sep 25, 2019

Before upgrading any Pega Customer Relationship Management applications, you must review important information about product changes for each release. Some product changes require user action before upgrading to ensure a successful upgrade. This article summarizes important information related to…

Article

Aug 12, 2019

You cannot use a 7.x version of Pega Customer Service with Pega Platform 8.x. Pega 8.1 introduced a new set of role-based portals (App Studio, Admin Studio, Dev Studio, and Prediction Studio) for the configuration of applications that are built on Pega Platform. The change was significant and…