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Article
Apr 17, 2019

At Pega, we know that your partnerships and alliances are key to driving business success. That’s why we have built Partner Relationship Management (PRM) capabilities directly into our Sales Automation application . In the new 8.2 release, gone are the days of disconnection, as collaboration is…

Article
Apr 9, 2019

Artificial intelligence in Pega Sales Automation™ helps you to proactively assess risks on deals in the pipeline, coach newly recruited sales representatives, and identify leads that have a high probability to be converted to opportunities. Before using artificial intelligence insights with Pega…

Article
Apr 9, 2019

Pega Sales Automation™ uses Pega's Customer Decision Hub and Decision Management capabilities to identify the next-best-action for every opportunity in the application. When you configure next-best-action strategies for Pega Sales Automation, you can display the Next Best Actions widget on…

Article
Apr 9, 2019

Pega Sales Automation uses Pega's Customer Decision Hub and Decision Management capabilities to identify the next-best-action for every opportunity in the application. Prerequisites Before you begin your configuration, ensure that the following are installed: Pega Sales Automation Adaptive…

Article
Apr 9, 2019

Pega Sales Automation uses Pega's Customer Decision Hub and Decision Management capabilities to identify the next-best-action for every opportunity in the application. Prerequisites To use next-best-action strategies with Pega Sales Automation, the following decisioning tools and services are…

Article
Apr 9, 2019

Pega Sales Automation™ applications provide a set of standard dashboard widgets and reports that capture your sales data to give you a real-time view of the state of your business. You can customize the widgets that you want to display on your personal dashboard and you can create your own reports…

Article
Apr 9, 2019

Pega Sales Automation provides two add-ins that you can install and configure to integrate the application with Microsoft Outlook. Both add-ins provide real-time, context-specific insight into your Pega Sales Automation contacts, leads, opportunities, accounts, and organizations directly from…

Article
Apr 9, 2019

Pega Sales Automation provides a Pega for Outlook Office add-in that you can use to integrate your application with multiple client types depending on Exchange server versions. For a list of Pega for Outlook Office add-in limitations, see Using Pega for Outlook with Pega Sales Automation . With the…

Article
Apr 9, 2019

Pega Sales Automation provides a Pega for Outlook VSTO add-in that allows you to integrate your application with Microsoft Outlook 2010, 2013, or 2016. With the Pega for Outlook VSTO add-in, you can search, open, and display Pega sales Automation leads, contacts, and opportunities from within…