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Oct 21, 2019

Dear RPA mates , we were using the Pega RPA service for Ondemand robots , where currently credentials are stored on Credential Manager. ( Windows user + Runtime User + Robot Registartion Operator) credentials. but Security policies does not allow us to store credentials on the machine. do we…

Oct 21, 2019

Question: I'm creating a custom control for input fields and I need to know if the field is read-only or editable. How do I do this with JSP tags or in Java? Details: The JSP when tag documentation says to use the following but I get an error when trying to save the rule. <pega:…

Oct 21, 2019

Hi, In PRPC v4, there is now an option to define dependent role of an Access role (in the definition of the Access role). As per PRPC help - Manage dependent roles – Click to add, change, or delete a role or roles from which the access role inherits all the privileges and access rights. Has…

Oct 21, 2019

Hi, I am facing a problem where data set execution is changing property name of the fetched row in clipboard. I have 2 properties one of which is having name of length 30 and the other having 31 chars. When the data set executes, in the fetched page in clipboard, the name of the property having 31…

Oct 21, 2019

Hi, Is there a way to customize the routing? See the following scenario: Agent A logs into chat server Agent B logs into chat server Submit chat request, Agent A receives request Submit chat request, Agent B receives request Agent B wraps up chat request Wait for 5 seconds or longer Agent A…

Oct 21, 2019

Join Arun Sarada (@ArunSarada) in the Ask the Expert session (21-25 Oct) on Case Management! Meet Arun: Arun Sarada is a Product Manager at Pegasystems and responsible for Case management capabilities in the platform. Arun has close to 15 years of experience, out of which 7 years are in product…

Oct 21, 2019

Join Arnab Ghosh (@ghosa4) in this Ask the Expert session (28th Oct - 1st Nov) on Layouts, Layout Groups & Flex! Meet Arnab: Arnab is a Principal Engineer in User Experience area. He has been in the technology industry for more than 8 years, joined Pegasystems in 2015 and is mainly…

Oct 21, 2019

We are on Version 8.3 and we are using Amazon Connect CTI. CTI Integration is working fine and we are able to receive inbound calls. I haven't done any specific configuration for Outbound calls. When i am testing outbound calls by using "Make Call" Control, I am getting an error…

Oct 21, 2019

Pega Platform : 8.2.1 Issue/Observation : When we add actions ( LocalAction/Run Activity.....etc) on onclick event on a button we are provided with Conditions ,where we can conditionalize the call/execution of action with a when Rule. This is very helpful in configuring some conditional (business)…

Oct 21, 2019

The fourth Pega 8.2 Platform patch release is now available - Pega 8.2.4! Pega 8.2.4 is available on the Digital Software Delivery portal and on PegaCloud. Issues which were resolved in the Pega 8.2.4 Patch Release can be found here. Please note that patch releases are cumulative. Pega 8.2.4…