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Support Article

Aug 1, 2019

Summary NullPointerException occurs when launching the My Assistant window (user specific) in Pega Designer Studio. Error Messages pzSectionBody _1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION AEXP-FW-ACQN-WORK MYASSISTANT #GMT java.lang.NullPointerException */ Steps to…

Support Article

Apr 11, 2019

Summary After skimming and migrating a set of rulesets , agents encounter  UnresolvedAssemblyErrors and shut down. Error Messages Batch activity "<Your_Activity>" threw: com.pega.pegarules.pub.generator.UnresolvedAssemblyError : Invalid expression or reference: No candidates found […

Support Article

Mar 26, 2019

Summary Report filter allows selection of Available and Valid values. Error Messages Malformed SQL , Missing Where Clause causes, SQLException . Steps to Reproduce Open the Pega report definition. Run the report and select any filter criteria. A modal dialog must open. Add text in the Available…

Support Article

Mar 11, 2019

Summary The PDF generated through a SmartShape in the flow and through the pxcreatePDF in the activity differs in font size. This occurs despite invoking the HTMLToPDF activity in both the flows. Error Messages Not Applicable Steps to Reproduce Configure a flow with a SmartShape to create a PDF.…

Support Article

Jan 15, 2019

Summary A modal dialog is launched that loads a grid. The rows of the grid have an Expand pane configured to load a nested inner grid. Users must "select" a row within the inner nested grid before submitting the modal dialog. If a user does not select a row, then a validation is fired.…

Support Article

Jan 9, 2019

Summary Post upgrade to Pega 7.1.7, unable to create a new ruleset version and an error occurs. Error Messages Exception java.lang.ArrayIndexOutOfBoundsException : Array index out of range: 2     at com.pegarules.generated.activity.ra_action_pzgetnextrulesetversion_ecbe772d50b5bd80c1d61e332ed767fa.…

Support Article

Dec 29, 2018

Summary Cascading filters in work basket view do not work. Error Messages Not Applicable Steps to Reproduce Open a report configured with a report definition. Filter the first column.  Records are displayed based on the filter applied. Filter the second column.  Observe the values displayed in the…

Support Article

Dec 18, 2018

Summary Filter List on Grid populated from report grid is blank. Report definition has been set up with filter criteria that attempts to implement the SQL "IN" operator, as shown in the following example: WHERE column_name IN (value1, value2, ...) This was attempted by setting up an…

Support Article

Dec 11, 2018

Summary On exporting a section to PDF format, the section does not display correctly. The section is made using a Dynamic layout (inline grid double). Error Messages Not Applicable. Steps to Reproduce Have a Dynamic layout (inline grid double) in a section Export the section to PDF format using the…

Support Article

Nov 23, 2018

Summary After running a test case, unable to perform Other Actions such as opening the User Profile or clicking the Create menu, in Designer Studio. Error Messages Failed to find a 'RULE-NAVIGATION' with the name 'PZPROFILEMENU' that applies to @ baseclass Steps to Reproduce…